Jobs and Careers
D&
Service BDC Representative- Four Stars Toyota
D&M Auto LeasingUnited Statesfull_timeVerifiedPosted 4 Apr 2025
About the role
Four Stars Toyota is looking to add a Service BDC to our team!
Responsibilities: -Greet customers warmly as they arrive and direct them to the appropriate department.-Answer and screen incoming calls for Service Department, schedule service appointments, take messages, and forward important calls to managers.-Communicate with ASM's about service appointments.-Communicate with Part Department for part availability.-Filing and scanning documents along with other light clerical duties.-Make follow-up calls to customers.-Assist with other duties and assignments as directed
Qualifications: -Minimum high school diploma or GED equivalent required-Proficient computer skills and knowledge of relevant software applications including, but not limited to, Microsoft Office Suite-Adhere to company policies and procedures-Ability to effectively work and communicate with fellow staff members-Self-motivated with a strong sense of accountability-Goal-oriented-Positive attitude-Strong written and verbal communication skills-Desire and ability to work independently and within a team setting-Excellent customer service skills-Excellent organizational skills-Must have a valid Driver's License-Must pass a background check and drug screen
2025 Top Toyota Dealer in Oklahoma ( State Winner) for customer service. This is the fifth year in a row FS Toyota earned this achievement. We were also recently awarded their 5th Toyota President’s Award from the factory. The team finished as the #2 rated store in the country for the Toyota brand, according to Cars.com. Toyota finished #3 in the region across all brands.#LI-Onsite
Responsibilities: -Greet customers warmly as they arrive and direct them to the appropriate department.-Answer and screen incoming calls for Service Department, schedule service appointments, take messages, and forward important calls to managers.-Communicate with ASM's about service appointments.-Communicate with Part Department for part availability.-Filing and scanning documents along with other light clerical duties.-Make follow-up calls to customers.-Assist with other duties and assignments as directed
Qualifications: -Minimum high school diploma or GED equivalent required-Proficient computer skills and knowledge of relevant software applications including, but not limited to, Microsoft Office Suite-Adhere to company policies and procedures-Ability to effectively work and communicate with fellow staff members-Self-motivated with a strong sense of accountability-Goal-oriented-Positive attitude-Strong written and verbal communication skills-Desire and ability to work independently and within a team setting-Excellent customer service skills-Excellent organizational skills-Must have a valid Driver's License-Must pass a background check and drug screen
2025 Top Toyota Dealer in Oklahoma ( State Winner) for customer service. This is the fifth year in a row FS Toyota earned this achievement. We were also recently awarded their 5th Toyota President’s Award from the factory. The team finished as the #2 rated store in the country for the Toyota brand, according to Cars.com. Toyota finished #3 in the region across all brands.#LI-Onsite
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