Food & Beverage Office Administrative Assistant - The Little Nell

Company Description

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook. 

Job Description

Position Summary 
The Food & Beverage Office Administrative Assistant handles daily administrative duties for the Food & Beverage office at The Little Nell.  This position oversees daily office operations and assists with training reservationists, operational support, and ensures effective and consistent communication between all restaurant management within the Food & Beverage outlets within the hotel. This position reports to the Assistant Director of Food & Beverage.

Job Posting Deadline
Applications for this position will be accepted until May 25, 2025.

Essential Job Functions/Key Job Responsibilities
•    Communicate daily with the Assistant Director of F&B and all urgent requests or issues are brought to light immediately and F&B department heads on operational needs
•    Maintains a rolling 90-day calendar of important due dates, hotel closures, restaurant activities and operating hours 
•    Assists in the maintenance of financials via the Check Book
•    Answers phones, transfers to appropriate extension or takes messages, handles guest or vendor requests when appropriate 
•    Types all correspondence for the department including daily reader board, menus, letters, memos 
•    Orders office supplies based on par levels and special needs 
•    Manages mail for Assistant Director of F&B including sorting daily “in” box and “out” box, handling samples and returns, mail lists and all other mail related duties
•    Reviews invoices for approval
•    Takes and distributes weekly divisional meeting minutes
•    Maintains office equipment and arranges maintenance requests as needed
•    Maintain files for division managers, including preparing PAF’s for approval
•    Assist in sourcing products for the department as needed 
•    Run errands off property as requested by the Director or Assistant Director of F&B
•    Other duties as assigned

Qualifications

Education & Experience Requirements
•    Bachelors degree preferred
•    1 year of Food and Beverage operational experience preferred
•    Notary Preferred

Knowledge, Skills & Abilities
•    Proficient knowledge with all emergency procedures, act responsibly and in accordance with policies and procedures in the event of an emergency
•    Proficient knowledge in Microsoft Office Suite
•    Respond and communicate to specified departments in event of fire alarm activation
•    Ability to report to shift on time
•    Ability to comply with all policies and procedures for PBX Department
•    Knowledge of hotel fire and safety procedures. Be able to carry out alarm procedures on fire panel in PBX office and assist in emergency and security procedures as directed by management
•    Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand
•    Ability to manage multiple priorities and projects simultaneously without sacrificing quality
•    Skilled in managing relationships with both internal and external stakeholders
•    Ability to develop strong working relationship with those contacted in the course of work

Additional Information

Work Environment &