Intake Specialist, Student Mental Health Services

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Job Type:

Employee

Duration in Months (for fixed-term jobs):

N/A

Job Family:

Student Health and Wellness

# of Open Positions:

1

Faculty/Service - Department:

Psychotherapy and Mental Health Services II Clinical Coordinator

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted:

juin 28, 2024

Closing Date:

juillet 12, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:

35

Salary Grade:

SSUO Grade 09

Salary Range:

$69 478,00 - $87 764,00

About Student Affairs :

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enrol for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events and varsity sports activities, we run an innovative career development and experiential learning program and much more!

There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

Position Purpose

Under the direction of the Psychotherapy and Mental Health team managers, and in collaboration with the Student Community Support team, conduct the initial triage process to assess students' summary mental health and wellness needs, with the goal of referring them to the appropriate professionals and resources, thus fostering a culture of wellness, perseverance and academic success.

In this role, your responsibilities will include

• Lead the complex process of assessing (administering questionnaires, assessing needs, providing support) students' needs by asking personal and relevant questions in order to target, in collaboration with the student, their wellness and mental health needs.
• Meet with students on an ad hoc basis, to support them in times of emotional distress. Intervene in suicide prevention and establish safety plans with students in crisis and at risk. 
• Work with all components of the Student Health, Wellness and Support sector to keep abreast of each other's service offering, to be able to refer students to the most appropriate service. Participate in interdisciplinary and multidisciplinary meetings to monitor the evolution of programs and services, and to present student needs by inviting colleagues to present how their service can meet them. Consult regularly with colleagues in health promotion, student community support, academic accommodations, psychology, psychotherapy, psychiatry, etc., to observe and identify trends in student needs.
• Refer students to professionals in the field to follow up on the primary assessment process, while continually communicating with the team to maintain equitable distribution among professionals. This responsibility takes into account their expertise, experience and availability. Communicate regularly with colleagues on the effectiveness of this referral process and any issues encountered (e.g. waiting times), with a view to making effective adjustments.
• Ensure ongoing development of skills in active listening, empathy and clinical judgment in order to demonstrate knowledge, know-how and interpersonal skills in the assessment encounter. Participate in clinical consultation sessions to enrich your skills and contribute by sharing student needs and trends with the team, with a view to adapting our service offering.
• Referral to internal and external resources. In keeping with our tiered care model, refer students with specialized needs to external resources to meet their needs. In cases of crisis, connect the student with the appropriate resources, according to established crisis management processes. 
• Maintain relationships with organizations in the community to keep abreast of their services and availability. Communicate referral needs according to established processes in order to create and