Internal IT Sales Development Representative

At Syncro, our Vision is a world where all businesses thrive on enterprise-grade digital platforms - empowering them to compete, innovate and grow without limits.  We're on the lookout for collaborative individuals with diverse perspectives willing to  bring their authentic selves to a culture that prioritizes the employee and customer experiences. As a remote-first software company, we are relentlessly focused on living our core values. Please take a moment to reflect on whether you resonate with our company's core values and culture. If you believe you're ready to embark on a journey of delivering incredible customer experiences as a part of the Syncro team, then dive into the job details below!

Core Values: At Syncro we believe that companies with a strong, collaborative and inclusive culture perform better and provide a great working environment.  

• Be Customer Obsessed: Prioritize our customer’s success and drive value for them
• Innovate with Agility: Adapt, experiment and take risks
• Deliver Results: Operate with urgency, focus and accountability
• Collaborate Openly: Inclusivity of people, ideas and information
• Operate with Integrity: Do the right thing through transparency and fairness
• Celebrates the Wins: Illuminate accomplishments and recognize one another

Benefits Quick Overview:

 

• Pay Range: Base Salary $45k - $63k (Targeting a midpoint of $54k) + Variable Compensation
• Remote first: We are the PIONEERS of “work from home” - remote work is all we have ever done and we do it well!  Our team members are all over the globe working from home and striking an awesome balance in their lives.
• Unlimited PTO: With a 2 week annual minimum, Syncro wants you to take time when you need it.
• 401k Plan: A hassle free plan with a 2.5% company match of your annual salary.
• Health Insurance: Syncro covers 95% of the monthly premiums for you and your dependents. Plus our plans have extremely low deductibles and out of pocket costs that don't sacrifice great coverage for you or your family anywhere in the US.
• Parental Leave: Up to 6 weeks paid parental leave so you can focus on the new addition to your family

And more!: Ask us about our other benefits like Pet Insurance, Flexible Spending Accounts, 100% employer paid Short Term Disability, and Ultra-Remote Work.

About Syncro: Syncro is an all-in-one PSA + RMM platform that helps IT teams manage tickets, devices, billing, and automation in a single pane of glass. We’ve been MSP-first and are now investing heavily in serving Internal IT teams at growing mid-market companies.

We’re hiring an Outbound SDR focused on Internal IT to help build a pipeline for our Internal IT Account Executive.

The Opportunity: You’ll be responsible for creating pipeline with Internal IT teams at small and mid-sized businesses. This role is primarily outbound: you’ll research accounts, identify the right IT personas, and run multi-channel outreach to book high-quality meetings.

You’ll work closely with our Internal IT AE, Marketing, and Sales Leadership to refine who we’re targeting, sharpen our messaging, and continuously improve our outbound plays.

What You’ll Do:

• Prospect into target accounts
  
  
• Research companies and contacts (Internal IT, Help Desk, IT Manager/Director, Infra/Ops, etc.).
  Build and maintain account lists aligned to our Internal IT ICP (employee size, tech team size, industry).
  
  
• Run multi-channel outbound
  
  
• Execute cold outbound sequences via email, phone, and social (primarily LinkedIn).
• Personalize outreach based on tools they use today, job postings, tech stack, and company signals.
• Book qualified meetings and demos for the Internal IT AE.

• Qualify opportunities
  
  
• Run initial discovery to understand IT team size, tooling, pain points (tool sprawl, patching, remote access, etc.)