Non-Surgical Clinical Assistant (CMA, EMT or AT)

Rothman Orthopaedics is looking to hire a full time Non-Surgical Clinical Assistant based in our Northeast Philadelphia office! This position is designed to support one of our Sports Medicine Physicians and will require travel to our offices in Bensalem and Newtown, PA

Schedule: Monday through Friday 8 AM to 4:30 PM

Job Summary:

The Non-Surgical Clinical Assistant provides assistance to the Physician and Physician's Assistant with daily administrative and clinical duties.

Key Accountabilities:

Increase patient satisfaction, compliance with schedule prep, voicemail, accurate end of day batching, compliance with time stamping, compliance with clinical policies and procedures, wait times, timeliness and accuracy with pre certs and authorizations 

Essential Duties:

• Greets patients in the waiting room and escorts them to the exam room. Directs patient to surgery scheduling and/or front desk for checkout.
• Maintains order, cleanliness, and inventory in the exam room, and prepares exam room for patients to enter.
• Cleans and autoclaves instruments.
• Provides and scans proper paperwork to the chart for Physician's review.
• Records vitals as per Physician's request.
• Prepares injections for the Physician.
• Pulls up x-rays, MRI's, CT's, and various studies pertaining to the patient's exam.
• Assists patient with clothing when necessary.
• Disposes of bio hazardous waste and sharps according to OSHA regulation, and replaces sharps containers when existing containers are full.
• Answers telephones in patient areas and provides voicemail coverage for Physician.
• Requests reports for various facilities for Physicians.
• Empties and restocks laundry.
• Scans appointment tracking to identify when patients are ready to be seen by the Physician and directs Physician in patient appointment order.
• Reviews Physician schedules for chart preparation including ensuring operative reports, dictations, and studies are present in the chart.
• Completes pre-certifications for MRI's and other Physician orders as necessary.
• Send Visco Injection authorization request to supplement pre-certification representative
• Scans information into patient record (including all Physician orders, prescriptions, etc. on the date of service).
• Covers other areas in the office when not assigned to a Physician.
• Covers Provider jellybeans and voicemail as needed/requested
• Attends required meetings and participates on committees as requested.
• Knowledge of fax logs
• Exemplifies the desired culture and philosophies of the organization.
• Responsible for the development, and quarterly update, of physician protocols for: office hours, medication draws, patient education, voice mail/jelly beans and clinical protocols. This must be housed on the RO Intranet.
• Reads and responds to email communications within appropriate time frame.
• Identifies weekly schedule, including schedule changes, published by manager.
• Handle specimens (including urine, blood and drainage from incisions, aspirated fluids, etc.) and label accordingly.  Follow order instructions of provider to ensure specimen is sent to appropriate lab for analyzation. 

Qualifications:

• Required High School Diploma or equivalent.
• Completion of an accredited Medical Assistant, ATC or EMT-B program. 
• Active national Medical Assistant, ATC or EMT-B and CPR certifications/licensures, knowledge of medical office procedures, and medical terminology.
• Minimum 2 years of experience a a Medical Assistant, ATC or EMT.
• Computer skills including MS office. Preferred one year of experience in medical office experience

Our Commitment to Employees:

Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a mea