Senior Facilities Specialist

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Job Overview
We are seeking a customer-focused Senior Facilities Specialist to support the day-to-day operations of our call center in Irving, TX. This role is ideal for someone who enjoys creating a positive workplace experience by supporting employees, coordinating vendors, managing facility budgets, and ensuring the office operates smoothly. This is not a hands-on maintenance or engineering role.

** This role is 5-days/week Monday-Friday at our Irving, TX Call Center. You must be able to participate in on-call rotation and respond to after-hours issues. Flexibility to support occasional overnight work as business needs require. **

Job Responsibilities:

• Serve as the primary on-site facilities contact, providing responsive, customer-focused support to maintain a safe, clean, and functional workplace for employees and visitors.
• Coordinate day-to-day facility operations, including maintenance requests, preventative maintenance activities, office moves, and workspace readiness.
• Manage vendor relationships, including scheduling services, monitoring performance, reviewing invoices, and ensuring contract compliance.
• Track facility expenses, assist with budget planning and forecasting, reconcile invoices, and support financial reporting.
• Partner with internal teams to support facility projects, audits, compliance activities, and workplace initiatives.
• Assist with emergency preparedness, business continuity planning, and maintaining facility documentation.
• Identify opportunities to improve workplace operations and employee experience.
• Perform other duties and special projects as assigned.

Required Qualifications:

• High school diploma or GED.
• 2-4 years of experience supporting facilities, maintenance, or workplace operations.
• Experience coordinating vendors, service contracts, and facility-related projects.
• Experience managing budgets, purchase orders, invoices, or expense tracking.
• Strong customer service skills with a demonstrated ability to support employees, leadership, and visitors in a professional office environment.
• Excellent communication, organization, and relationship-building skills.
• Proficiency with Microsoft Office.
• Ability to manage multiple priorities and work independently in a fast-paced environment.

Preferred Qualifications:

• Experience supporting a corporate office, campus, or customer-facing workplace environment.
• Familiarity with building systems (i.e.  HVAC, UPS, ATS, FLS ) and the ability to coordinate vendors for maintenance and repairs.

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
 

Irving, TX hourly base rate: $30.22-$40.89

Base Pay Range: $26.16 - $47.18

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ357972&paradox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), emp