Enterprise Architect Specialist Talentpool 2026

 

 

BT in Hungary

 

BT has been operating in Hungary since 1999. In addition to its sales office for the EMEA region, the company established its business service centre, BT ROC, in Hungary in 2007, with offices in Budapest and Debrecen. The Hungarian hub handles a wide range of client services including managed services, project management, business administration, high value-add network and service design and a lot more. Our complex operations enables colleagues to participate fully in the customer journey. BT ROC has been awarded with Randstad’s Most Attractive Employers award – TOP 2 for the second time in a row, ensuring recognition of its commitment to providing an outstanding work environment. We are dedicated to employee satisfaction, professional growth, and a supportive, diverse, and inclusive workplace culture.

 

 

Key Purpose of The Role

 

The Specialist Enterprise Architect (EA) is the Senior Technical Leadership role typically to single account but could have responsibility for a number of accounts which are larger and more complex BT Business accounts. Depending on the account the focus of the role may be pre-sales, delivery, in-life or a combination.

The key purpose of the role is to enhance the customer experience and drive profitable growth. The EA is the customers Trusted Advisor on all things technology and design and as such become an integral part of customer’s matrix technical leadership team, creating value through the exploitation of technology across complex multiple platforms and/or technology areas.

 

The EA is accountable for design activities on the account and supports the Client Services Manager directing as necessary on technical elements of service, T&T and operations.

 

The EA is the primary customer interface up to CIO level for all technical design aspects of BT’s solution. Specifically:

• Be part of the Client leadership team and align personal goals with the account targets, demonstrating how you are contributing to revenue generation, cashflow, EBIT, NPS and RFT
• Maintain a 3+ year solution roadmap co-created with the customers key decision makers and stakeholders. The road map draws on the customer’s business drivers, industry trends and BT’s Repeatable product and solutions portfolio and building blocks. The roadmap is the key artifact driving the account development plan
• Accountable for successful technical delivery of all account activity with a specific focus on time, cost and quality
• Provide leadership to the operational teams in moments of major customer jeopardy
• Ensure technical risks and issues that could impact the service are owned by the appropriate players
• Create, own and execute regular governance forums – at least quarterly - with the Client Partner or Sales Director and VP Technical Design to evidence continuous progress against personal goals and account goals
• May lead a sub-vertical and support the wider team in developing opportunities
• Generate revenue, ICV, ICGM as directed in goals/objectives through customer sales.

 

 

Key Responsibilities

 

Core activities:

Know your goals

 

• Agree specific goals with the Client Partner/Account Director for the design and technology contribution to the account targets. These will vary by account and contract lifecycle phase, including areas such as revenue generation, cashflow, EBIT, ICGM, pipeline, NPS and RFT.
• Generate revenue, ICV, ICGM as directed in goals/objectives through customer sales.
• Direct the Service community resolve service issues with technical advice as necessary
• Role model the C&SD culture and ways of working

 

 

Drive your team

 

• Challenge C&SD people to deliver outcomes effectively. Provide feedback where things have gone well or need improving
• Ensure C&SD delivers the right resource, in the right place, at the right cost, doing the right things (This is the India first principle)
• Challenge all Operations and other teams to deliver their functional responsibilities
• Accountable for those performing design work on the account, whether BT, technology partners or third parties
• Mentor and share knowledge with others
• Promote growth within your account. Document and celebrate opportunities regardless of how big or small they are

 

 

Know you’re in good shape (get the basics right)

 

• Ensure solution roadmaps are current, available and fully aligned to the account plan and Customer plans. Evidence and celebrate where items from your roadmap are contr