Program Assistant II – Revenue Cycle

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

 

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.

 

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

 

The Program Assistant II – Revenue Cycle is the person that staff and outside visitors first engage with. Outside vendors stop and ask for assistance and for direction to staff members' location. The Program Assistant II – Revenue Cycle is responsible for time sensitive scanning of work for the department.

Responsibilities

• Scan batches from A/R Cash poster daily in a timely manner
• Open mail daily, date stamp and distribute
• Scan daily correspondence. Examples: Daily EOBs for denials, Refund backup and letters from Insurance payors
• Match weekly checks to Refund backup and mail out to payors
• Daily distribution of faxes to Department
• Monitor supplies and equipment, contact vendors if equipment is down
• Address changes in EPIC, forward to Customer Service
• Clerical duties as needed
• Other duties as assigned by Supervisor, Manager or Director.

Qualifications

Required:

• High school graduate or equivalent
• Ability to use a computer keyboard and mouse, navigate computer programs, and use email in a business setting
• Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner
• Under general supervision, ability to use initiative and sound judgment in carrying out responsibilities
• Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner
• Ability to use a mouse, navigate computer programs, enter data into computer systems in accurately and efficiently
• Ability to work in a fast paced, complex healthcare environment
• Ability to establish professional relationships with patients, families, staff and providers

Preferred:

• Demonstrated customer service skills

• Telephone customer service experience in a business setting

 

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The hourly pay range for this position is from $23.32 to $33.20 and pay offered will be based on experience and qualifications.  

 

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).  

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or ve