Sales Operations Analyst

Our mission: to eliminate every barrier to mental health. 

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person  — whether that’s meditation, coaching, therapy, medication, and beyond. 

Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.

Reporting to the Senior Sales Operations Manager, the Sales Ops Analyst will play a crucial role in opportunity/pipeline hygiene, data analysis, reporting, Salesforce support, and sales process improvement initiatives to maximize revenue generation.

 

What you’ll be doing:

• Create and deliver regular reports and dashboards to provide insights into sales performance, pipeline health, and other relevant metrics to stakeholders and senior leadership.
• Invest in identifying areas of improvement and managing/delivering ad-hoc projects pertaining to sales strategy/ops. and related areas to drive value
• Serve as a subject matter expert for Salesforce providing guidance and support to the sales team and collaborating with Salesforce Administrators to troubleshoot issues and implement enhancements.
• Support the Sales teams (including Business Development, Channel Partnership, & Strategic Alliances, etc.) by standardizing business reporting for strategic analysis and internal business reviews.
• Performs other duties as assigned.

 

What we expect from you:

• Bachelor's Degree in business administration, finance or similar field preferred
• Minimum 2-3 years experience in business or sales operations
• Understanding of Sales processes, forecasting, and pipeline management.
• Excellent interpersonal, presentation, and communication skills
• 1-2 years of progressive experience working in the SFDC CRM platform with hands-on experience in creating standard reports & dashboards AND , CRM-A dashboards is a plus
• Advanced Sheets/Excel skills (data filters, VLOOKUP, SUMIFS, COUNTIFS, Pivot Tables, Data connections).

 

The target salary range for this position is $105,000 - $125,800, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values

Hypergrowth meets impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows