Senior Revenue Cycle Training Specialist

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement 
• Comprehensive Benefits
• Career Advancement
• This position pays between $16.00 - $22.35/hr based on experience

The Senior Revenue Cycle Training Specialist collaborates and acts as the primary contact among divisions they support - teammates, leaders, clients, and other customers. The SSRCT will be responsible for accuracy and updating areas including but not limited to Education Station on TEDI, creation/adherence of operational guides, specialized projects, and workflow opportunities.

Essential Job Functions:

• Manage Education Station for appropriate and assigned divisions.
• Communication and Marketing- collaborate with leadership to develop optimization strategies, assist in development of operational guides, and acts as the main communications point of contact in and out of the department for best practice documentation, maintenance and monitoring of department of overall website maintenance, and support of standard operating procedures. Maintains training resources specific to their area, including but not limited to system specific operational guide, best practice documents, workday reference guides, payor portal guides, and other miscellaneous guides located in the ‘Workday and General Education’ of the Education Station.
• Responsible for developing and coordinating new best practice guides for any new Electronic Health Record (EHR) system and ensure the documentation maintains content that covers over 80% of the responsibilities, with a goal of 100% at all times.
• Regular audit of established documentation to ensure the training playbook for assigned division is up to date, pulling examples of different scenarios across the various EHR systems to ensure expected outcomes are being achieved.
• Creation, scheduling and producing/support of online/virtual training and events. These can be in the form of office hours or specific events due to changes in best practice documentation/system upgrades.
• This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Job Experience:

• 1 to 3 Years

­­­­Ensemble Required License:

• Certified Revenue Cycle Representative (CRCR) required within 9 months of hire - Company Paid 

Job Experience:

• 3 to 5 years

Education Level:

• Associate’s degree or Equivalent Experience

Other Preferred Knowledge, Skills and Abilities:

• Must have excellent organizational and interpersonal skills, ability to make sound decisions, as well as communication and time management skills.
• Intermediate proficiency in Microsoft Excel and Word.
• Competence in SharePoint, Smartsheet, and project management programs.
• Required Minimum Education - Specialty/Major: Business, Communications, or similar
• Preferred Minimum Education: 4 year/ Bachelor’s Degree
• Minimum Years and Type of Experience: 2 years Administrative or Event/Meeting Coordination
• Other revenue cycle, coding, compliance or business certifications, such as Certification Healthcare Compliance (CHC), Certified Professional Coder (CPC), etc.
• Revenue Cycle training experience preferred

Join an award-winning company

Three-time winner of “Best in KLAS” 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools