Unit Coordination Assistant -M 2J - CVU (Temporary Part Time)

Position: Unit Coordination Assistant 

Dept/Program: 2J Cardiovascular Unit (CVU) - Cardiac Health Program

Position ID:  4514

Role Level: Admin Clerical AC03 $24.17 to $30.18/ per hour

Site: Mississauga Hospital

Status: Temporary Part Time (up to 12 months)

Shift: 12 hour shifts 0730-1930 -every other weekend Saturday & Sunday

Posted: September 26, 2025

Internal Deadline: October 3, 2025

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation Center at Humber and the new THP-UHN Reactivation Care Centre. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission:     A New Kind of Health Care for a Healthier Community 

Our Values:       Compassion, Excellence, Courage

Our Goals:        Quality, Access, Sustainability

Our Enablers:    People, Education, Innovation, Research

Position Summary:

The (Inpatient) Unit Coordination Assistant (UCA) provides clerical support for patient administrative services; information management; unit reception; ensures the clerical administration and operation of the unit; and performs other duties consistent with the job classification as required.

Job Duties & Responsibilities 

Patient Administrative Services

• Coordinates and manages patient information, facilitates communication, and ensures a smooth flow of information for effective patient care.
• Update patient demographics (e.g. add contacts and relationship).
• Navigating patient and family questions and feedback, escalating any concerns out of scope to appropriate personnel/management.
• Liaises with internal departments and external regional programs, healthcare facilities and partners to book/cancel tests, appointments, internal patient transfer, external patient transport/escort, follow up on missing results, etc, as required
• Enters data including appointment requests and patient transfers.
• Notifies appropriate personnel of patient movement, when test results are ready to review, appointments and other patient information in a timely and accurate manner.
• Answers patient call bells, responding to enquiries within the scope of authority and contacting the most appropriate person to respond to the patient’s needs.
• Prepping paper chart for HIM after discharge.
• Compiling transfer paperwork for receiving hospital /facility.

Information Management

• Ensures patient charts are sent to Health Records with all accurate and required patient information.
• Updates WHIMS/MDS binders/information sheets as required.
• Whiteboard or other audits in patient rooms or on the unit, as required.
• Enters data into Critical Care Information System (CCIS).

 Reception (Patient/People Engagement/Experience)

• Greets visitors, staff, professional staff, learners and volunteers, directing them to appropriate personnel and/or destination/room providing assistance as required.
• Greets and admits patients to the May also perform unit patient registration function, confirming/validating patient demographic, insurance (including OHIP) and other required information as appropriate.
• Explains hospital policy and procedures to patients, visitors, staff, professional staff, learners and volunteers as necessary (including infection prevention and control).
• Answers the telephone and/or intercom, responding to enquiries within scope of authority, or, directing to most appropriate person.

Clerical Administration and Operation of the Unit

• Updates department “fan-out” list as requi