Technical Records Specialist 2

Job Summary/Basic Function:

Provides technical and analytical support for the Department of Public Safety by managing and maintaining complex records, data systems, and program processes that ensure compliance with university, state, and federal regulations. Acts as a subject matter expert in the implementation and maintenance of technical program guidelines and records management systems.

This position supports Fleet Services and the Motor Pool by conducting data-driven analyses, maintaining accurate inventory and cost records, managing the WEX fuel system for the entire university, and ensuring adherence to applicable policies and procedures. In addition, this position contributes to broader departmental operations by supporting records and data management processes across multiple functional areas, helping ensure consistency, efficiency, and financial sustainability throughout DPS.

Campus Security Authority (CSA): This position is identified as a Campus Security Authority per the federal Clery Act and is required to report any known crimes to the Clery Compliance Officer and complete annual training prescribed by the Clery Compliance Program.

This position is not eligible for VISA Sponsorship.

This position is not eligible for remote/hybrid work schedules.

Department Overview:

Boise State University’s Department of Public Safety is responsible for more than ”people safety.” In addition to university Security, our team includes the university's Emergency Management Department, Transportation (Shuttle buses and the Cycle Learning Center) and Parking, and Integrated Security Technology. Department of Public Safety employees are responsible for the safety of everyone on campus through a variety of programs. We believe in supporting our team members in all roles of their life. We offer flexible scheduling, competitive pay rates, meaningful and impactful work, and healthy teams. Public Safety will encourage you to take time doing what is most important to you, whether that is spending time with family, traveling, or increasing your education. We want the best employees. If you are a high performer who's gotten lost at other organizations who just don't seem to get it, come meet us. We are different and always seeking ways to improve. Apply and let us prove it!

Level Scope:

Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision.

Essential Functions:

● Performs complex and specialized technical and administrative support functions for multiple Department of Public Safety programs, exercising considerable judgment, discretion, and independence in interpreting and applying policies and procedures.
● Serves as a program expert and primary point of contact for assigned areas, including Fleet Services, providing data-driven analysis, process tracking, and compliance oversight for departmental operations.
● Maintains and updates multiple databases and record systems to ensure accuracy, completeness, and compliance with university, state, and federal requirements.
● Provides guidance, training, and assistance to staff, students, and external partners regarding program processes, records management, and documentation requirements.
● Plans, coordinates, and implements special administrative projects and assignments that enhance departmental efficiency and alignment with university goals.
● Exercises discretion and sound judgment in handling confidential and sensitive information.
● May represent the Department and the Division in committees, working groups, and partnerships, both internal and external to the university.
● Ensures consistent and professional customer service for the entire Department and campus community.
● Engages in continuous improvement by participating in professional development opportunities, maintaining knowledge of emerging systems and best practices, and recommending process improvements.
● Responds appropriately and in a timely manner to emergency situations as needed and may be expected to serve in an on-call capacity.
● Ensures customer service for the entire Department and campus community.
● Engages in Departmental problem-solving for organizational issues; makes recommendations for Department efficiencies and advancement.
● Plans and coordinates a variety of special administrative projects and assignments.
● Renews job knowledge by reading professional journals, participating in educational opportunities, and belonging to professional organizations.
● Represents the Department and the Division in select working groups, committees,