Process Excellence Consultant / Manager / Senior Manager

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at www.accenture.com.

YOU ARE 

You produce solid analytical work — assessing trends and forces shaping your industry or function, designing future-state processes, and building the supporting materials that help senior practitioners shape transformation recommendations. You're developing real expertise in your domain and a point of view on how AI and automation can change the way it operates. You're comfortable working with structured guidance while taking on more with each engagement.  You understand that designing how AI agents interact within processes — AX Design — is just as important as the process design itself, and you're starting to apply those principles in your work. 

THE WORK 

Utilize relevant AI tools across all tasks and deliverable creation, including the creation of agents and other tools to help facilitate: 

• Produce trend and forces assessments for your assigned industry or function, including benchmarking analyses that show where the client stands relative to peers and where the reinvention opportunity lies. 
• Design future-state process specifications covering AI integration points, operating model changes, human-machine interaction requirements, and workforce adoption approaches for your domain area. 
• Conduct process analysis and support delivery of digital and platform solutions across operations. 
• Build analytical frameworks and data-driven assessments using AI-assisted visualization and analysis tools. 
• Conduct benchmarking analysis with AI-accelerated industry and peer comparison tools. 
• Develop change-impact assessments using AI-assisted organizational analysis tools. 
• Apply your industry or function knowledge to review and improve domain-specific reinvention designs and functional playbook content. 
• Contribute to the reference library and keep your domain expertise current through continuous learning. 
• Apply AX Design principles when specifying or reviewing AI integration designs — defining how AI agents should behave within each redesigned process step, what they handle autonomously, and when they hand off to a person. 

BASIC (REQUIRED) QUALIFICATIONS 

• Minimum 3 years of experience in process excellence, process redesign, or management consulting 

• Minimum 1 year using AI-assisted analytics, visualization, or benchmarking tools (e.g. Platform Native AI capabilities) 

• Minimum 1 year of integrating AI and automating business process design 

• Minimum 1 year of  experience delivering project work in consulting environment OR industry experience in at least one domain (e.g., Banking/Capital Markets, Insurance, Software and Platforms, Communications and Media, High Tech, Health, Public Service, Life Sciences, Consumer Goods Retail and Travel, Industrial, Energy, Utilities or Chemical and Natural Resources) OR worked within 

• Bachelor's Degree or equivalent (minimum 12 years) work experience.  (If Associates Degree, must have minimum of 6 years work experience).

PREFERRED QUALIFICATIONS 

• Experience producing industry or function trend analyses, benchmarking outputs, or change-impact assessments
• Ability to analyze data and translate findings into structured recommendations
• Familiarity with process mapping or process modeling tools 

• Strong analytical skills with the ability to communicate complex findings in clear business terms/structured recommendations 

• Client-facing consulting or advisory experience 

• Applies AI tools fluently and independently, including building agents, for higher-quality deliverab