Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Architect Senior/MLOps Architect within PNC's Data and Automation organization, you will be based in Pittsburgh-PA, Strongsville-OH, or Dallas, TX.

About the Role:
Join us as a Senior MLOps Architect to build the foundation of our machine learning capabilities. You will be the driving force behind designing, implementing, and scaling our MLOps ecosystem, enabling data scientists to rapidly innovate and deploy models that directly impact our customers and business. This is a hands-on architectural role where your strategic vision will shape how PNC leverages MLOps and AI for years to come.

Required Skills & Experience:
• Proven experience as an MLOps Engineer, Platform Engineer, or Architect with a focus on machine learning infrastructure.
• Deep hands-on expertise with core MLOps capabilities like Feature stores (e.g., Hopsworks or Feast)
• Strong DevOps/DataOps fundamentals: CI/CD (Jenkins, GitLab CI), containerization (Docker, Kubernetes), and infrastructure as code (Terraform, CloudFormation).
• Solid understanding of machine learning principles and the end-to-end ML lifecycle platforms (e.g., MLflow, Kubeflow, or cloud-specific services like AWS SageMaker)
• Experience supporting development teams and collaborating with product vendors on issue resolution and security vulnerabilities
• Architect hybrid/on-prem deployments using OpenShift (OCP) and Kubernetes, ensuring cost efficiency and high availability


This position is primarily based in a location within PNC’s footprint.

PNC will not provide sponsorship for employment visa for this position. PNC will not participate in OPT or STEM OPT for this position.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads in the overall design of cross-functional, multi-platform, and Web-based application systems; oversees all application system processes.
• Develops application architecture and blueprints aimed at reflecting enterprise business logic.
• Defines application components, platforms, interfaces, and development tools. Directs mapping activities on specific technology platforms.
• Provides technical guidance to application development teams. Consults on integration and conversion activities.
• Conducts reviews, and analyses organizational needs and goals to develop and implement applications.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical Knowledge

Competencies

Analytical Thinking, Application Development Tools, Industry Knowledge, IT Archite