Engagement Specialist - Mobile Crisis Response (Part-Time, 1st Shift)

Experience the Rosecrance difference with our newly enhanced pay rates!

Our job is hope.

Join a purpose-driven community of champions.

Position Purpose:

The Engagement Specialist will be hired from within the community area/neighborhood identified as Population of Focus (POF). Provide outreach and engagement services to ensure that POF is aware of the availability of mental health services and actively participate as partners in the design, implementation, and evaluation of crisis solutions. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Select Engagement Specialist positions must be eligible to pursue Certified Recovery Support Specialist credential (CRSS) based on their lived experience.

Job Requirements:

• High school diploma, GED, or higher education
• Select Engagement Specialist positions must be eligible to pursue Certified Recovery Support Specialist credential (CRSS) based on their lived experience
• Valid driver’s license and ability to meet Agency insurance requirements
• Must have own transportation and driver’s license
• Willingness, ability, and commitment to serve as a role model for recovery
• Belief in the mission and vision of Rosecrance

Essential Responsibilities:

• In partnership with other team members, provide mobile crisis response services in the community when dispatched.
• Support the engagement of individuals hesitant to interact with behavioral health professionals or first responders through trust-building and resource provision.
• Actively participate as a partner in the design, implementation, and evaluation of crisis solutions.
• Advocate for individuals with professionalism and a collaborative, non-confrontational approach.
• Provide appropriate behavioral interventions and advocacy for individuals experiencing adverse mental health conditions.
• Demonstrate comprehensive knowledge of community resources and the full range of services offered by Rosecrance.
• Provide clients with resources tailored to their needs, including referrals to additional treatment resources when necessary.
• Conduct thorough follow-up communications with clients and/or their families, and provide additional referrals as required.
• Ensure timely completion of all required documentation within designated timeframes.
• Participate in training sessions aimed at obtaining the CRSS credential.
• Participate in statewide events/summits/trainings/activities that support the education and development of consumer provider services.
• Attend all scheduled meetings of staff, team meetings or appropriate committee meetings as designated.

Schedule: 8-hour shifts

• Shift: Saturday and Sunday 7:00am - 3:30pm

Pay: Based on education, experience and credentials

• Starting Pay:
  • $18.43/hr. – HS/GED
  • $19.37/hr. - Associates
  • $20.25/hr. – Bachelors

Shift differentials: Additional pay based on regularly scheduled shift hours

• Second shift (majority of hours between 3pm and 11pm): $.25/hr.
• Third shift (majority of hours between 10pm and 7am): $.50/hr.

Work Location: Rosecrance Walnut Street – Champaign, IL

• In-Person

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan with certain facilities offering an on-site gym
• Daily pay available through financial wellness provider: UKG Wallet

About Us:

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do t