Supervisor Road (CDL)

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Job Summary

We are looking for a motivated and experienced Driver Supervisor to lead and support our transit operations. This hands-on leadership role is essential to promoting safety, operational efficiency, and exceptional customer service. The ideal candidate will hold a CDL Class B license and bring strong experience in driver supervision, safety compliance, and training program delivery.

Key Responsibilities

• Provide direct supervision to transit drivers, ensuring consistent adherence to schedules, safety standards, and performance expectations.

• Clearly communicate job duties, operational procedures, and company policies to drivers.

• Monitor and evaluate driver performance through regular check-ins, observations, and reporting; offer coaching, feedback, and formal evaluations.

• Conduct thorough accident investigations at the scene and assist with all related reporting (accident, OSHA, and safety documentation).

• Develop and deliver onboarding programs, safety courses, and refresher training for new and existing drivers.

• Conduct ride-alongs and field safety observations; identify and address safety concerns in real time and document accordingly.

• Serve as the primary liaison between drivers, clients, and internal teams to quickly resolve service-related concerns.

• Ensure compliance with labor laws, company policies, and transportation regulations.

• Support DOT/FTA compliance by coordinating drug testing, maintaining accurate records, and assisting the Safety Manager as needed.

• Provide support in dispatching, hiring, interviewing, and performing administrative or operational tasks.

• Operate transit vehicles periodically to maintain CDL license requirements and stay familiar with service demands.

• Perform additional duties as assigned by management.

Minimum Qualifications:

• High School Diploma or equivalent

• 2–3 years of supervisory experience, preferably in public or private transit operations

• Training and/or human resources experience is a plus

Skills & Knowledge:

• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

• Basic understanding of vehicle maintenance and inspection procedures

• Strong organizational, multitasking, and time management abilities

• Excellent communication skills—verbal, written, and interpersonal

• Fluency in English

Additional Requirements:

• Valid CDL Class B license (or ability to obtain and maintain)

• Reliable transportation for travel within the service area

• Willingness to work flexible hours, including evenings and weekends

Essential Physical Requirements

• Ability to hear, speak, and see clearly for safety and communication

• Manual dexterity for handling documentation and writing reports

• Physical capability to stoop, kneel, crouch, and bend during inspections

• Comfort working in varying environmental conditions (hot, cold, wet)

• Ability to board and inspect transit vehicles and navigate transit facilities

Working Conditions

• This role involves work in diverse environments, including:

  • Office settings

  • Maintenance facilities

  • Onboard transit vehicles

• Must be physically able to travel between locations and perform field-based supervisory tasks

Compensation & Benefits

• Preferred Pay Rate: $25.00/hour

• Health Insurance: Comprehensive medical, dental, and vision plans

• Paid Time Off (PTO):

  • Vacation: 2 weeks of paid vacation available immediately upon hire

• Paid Holidays: Company-recognized holidays off with pay

• Additional Benefits: Eligibility for company perks, wellness programs, and other benefit offerings as available

Disclaimer

This job description is inte