Quality Assurance Engineer (Sunnyvale, CA)

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world!

 

We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive.

Our Purpose:

Teradyne is a global test and automation specialist, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions helps manufacturers to develop and deliver products quickly, efficiently, and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world!

 

Opportunity Overview:

Software Quality Assurance -Field (SQA)in CTD serves as a key technical interface between customers, field teams, and internal engineering organizations. This role focuses on advanced ATE system support, customer enablement, and pre‑/post‑silicon test solution deployment, ensuring successful adoption of Teradyne platforms and software releases.

The ideal candidate combines strong hands‑on ATE experience, customer‑facing communication skills, and the ability to translate customer requirements into actionable technical feedback for engineering and product teams.

 

Customer & Field Support

• Serve as the primary technical contact for customers on ATE systems, test methodologies, and IG‑XL software.
• Support customer escalations, root‑cause analysis, and resolution of complex system, hardware, and software issues.
• Provide on‑site and remote support during customer bring‑up, qualification, and production ramp phases.
• Guide customers on best practices for tester configuration, test program deployment, and release adoption.

Test Solution Enablement

• Support new product introductions (NPI) and customer qualifications on CTD platforms.
• Assist customers with test strategy definition, debug workflows, and performance optimization.
• Collaborate with customers on custom test flows, diagnostics, and automation solutions.
• Validate and support software releases, patches, and feature rollouts in customer environments.

Cross‑Functional Collaboration

• Act as a liaison between customers, Field Service, Applications, QE, and Software Engineering.
• Provide clear, actionable feedback to internal teams on customer issues, usability gaps, and field observations.
• Participate in bug hunts, qualification cycles, and customer‑specific validation activities.
• Support internal reviews (TRMs, post‑mortems, RCAs) with field data and customer impact analysis.

Technical Expertise & Knowledge Sharing

• Maintain deep technical knowledge of Teradyne ATE platforms, CTD software, and test ecosystems.
• Contribute to knowledge bases, troubleshooting guides, and customer documentation.
• Mentor junior FAEs and support onboarding through technical guidance and shadowing.

 

All About You:

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

 

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or equivalent experience.
• 5+ years of hands‑on experience in:
• Field Applications Engineering, Test Engineering, or Customer Support roles
• ATE‑based test environments
• Strong experience with:
• Teradyne test systems (UltraFLEX / UltraFLEXplus preferred)
• IG‑XL software and test program debug
• Solid understanding of:
• Digital, mixed‑signal, or SoC test methodologies
• Hardware‑software interaction in tester environments
• Proven ability to tr