Fusion Applications AI Agent Adoption Consultant

It is an exciting time to be a part of the Oracle Cloud Development organization.  As we continue to rapidly introduce new products and enhancements, we are focused on delivering AI capabilities that will help customers automate and transform their business processes.  To support that goal, we are seeking a highly skilled consulting professional to join Oracle’s Fusion Applications AI COE Team as part of our AI Agents initiative. 

This is a unique opportunity to drive customer facing consulting/advisory services related to the adoption of practical, scalable AI agent solutions that empower customers and partners to leverage AI technology effectively.  This role will focus on educating and coaching customers and SI partners in the configuration and end-to-end implementation of deployable AI agent templates within our Fusion Cloud Application (HCM, SCM, CX, and ERP). These solutions will showcase the power of Oracle’s AI Agent platform and enable organizations to build and customize AI agents tailored to their unique needs. Through the documentation of AI Agent best practices, curation of successes and lessons learned, and delivery of education sessions, this team will play a crucial role in elevating the knowledge of our Cloud community in this new and exciting technology.

In this role, you will have access to leading-edge AI tools and resources as you shape how Oracle’s customers and partners deploy AI Agents within their organizations.  Join our team and be part of an organization that thrives on innovation, collaboration, and delivering value to our customers.

The successful candidate will possess:

• Customer Facing Consulting/Advisory Experience: Demonstrated experience engaging with customers in productive dialogue to define business requirements, use cases, and desired outcomes.  Ability to then translate functional/business requirements into practical, viable, hands-on technical solutions. 
• Enterprise Application Implementation Experience: Experience implementing and sustaining enterprise applications supporting HCM, SCM, CX, and/or ERP such as Oracle Fusion Cloud Applications or similar systems and their AI capabilities is required.  Ideally the candidate is familiar with the Fusion Application APIs for one or more product domains.
• AI Implementation Experience: Experience implementing, testing, and monitoring AI technologies, conversational agents, or automation platforms is highly desirable.
• Technical Expertise: Strong background in computer science, technical solution engineering, or advanced analytics. Understanding of RAG (Retrieval-Augmented Generation) and experience in designing and building AI multi-agent solutions for business environments is a plus. 
• Hands-On Technical Solution Design Experience: Proven ability to build and deploy enterprise applications is required, including experience in solution engineering, building functional and/or technical demonstrations, consulting, or software development.      Hands-on experience implementing scalable AI systems is desired though not required.
• Collaboration Skills: Experience working directly with customers, SI partners, and sales teams to deliver tailored solutions.
• Critical Thinking Skills: Strong critical thinking and problem-solving skills with the ability to anticipate challenges and proactively address them.
• Communication, Documentation & Education: Strong ability to create and deliver technical documentation, best practices, and training materials.  Comfort leading workshops, presentations, and solutioning discussions.

• Consult with Customers and Partners:
  • Partner with customers and SI partners to understand business requirements and identify opportunities for AI agent implementation.
  • Conduct workshops, discovery sessions, and solution design meetings with key customer stakeholders.
  • Act as a technical advisor to customers and SI partners, guiding them on how to best implement and tailor AI agent templates.
  • Act as a trusted advisor to customers, supporting them throughout the adoption lifecycle including AI agent adoption, change management, and integration with existing workflows.
• Develop AI Agent Templates and Solutions:
  • Provide feedback to product teams to enhance Oracle’s AI Agent platform based on real-world use cases and customer interactions.
  • Partner with product team to design and deploy AI agent solutions based on knowledge of the Cloud product and viable customer requirements/use cases that serve as templates for customers and partners.
  • Create practical, ap