Head of Digital Web Platform

Job Description

About the role:

Reporting to the VP of Engineering, Digital Engineering Platforms, the Senior Director, Head of Digital Web Platform will play a critical role in driving innovation and growth for the Banking Solutions business. In a leadership role in the Digital Technology organization, you will be responsible for transforming our talent and driving the development and implementation of next generation digital products.  With a focus on digital software engineering and execution, you will collaborate closely with product leaders, and other stakeholders to align on product milestones and deliver innovative digital applications and experiences. In this role, the candidate will have the opportunity to make a lasting impact on the company's digital transformation journey, drive customer-centric innovation, and position the organization as a leader in the competitive digital banking landscape.

What you will be doing:

• Partnering closely with the broader Digital Engineering organization, and Banking product organization to define and deliver a modern, scalable, web experience platform as the backbone for next generation solutions that will drive market share and delight customers with a compelling user experience.

• Delivering high-quality and performant technology solutions to our clients and customers for a product area in the Digital Solutions business.

• Leading and mentoring a team of engineers, fostering a culture of collaboration, innovation, and engineering excellence. This includes identifying and attracting high-quality talent, as well as upskilling the existing team.

• Keeping up to date with industry trends and emerging technologies in the digital web space, bringing innovative ideas and best practices to drive continuous improvement.

• Collaborating with cross-functional teams to identify and manage dependencies in the digital roadmap, prioritizing key foundational web features and enhancements that align with the company's vision.

• Participating in discussions with clients and customers to gather feedback and ensure that digital products meet their requirements and expectations.

• Driving and exemplifying engineering best practices and standards, while managing technology debt. Ensure the company continues to drive process improvement and migration to modern architectures and infrastructure.

• Deliver a best-in-class web architecture using cross-platform technologies to be leveraged by a scaled engineering organization to deliver web applications to clients and customers.

• Deliver and own the foundation for all Digital web applications inclusive of global code packages, design systems, DevSecOps pipeline, QA frameworks, SDKs and any mobile capabilities needed horizontally across the Digital organization.

• Define web best practices and standards for building web experiences and the associated processes for leveraging them.

• Define and implement web-specific QA practices and approaches with a goal of high-quality automated mobile releases.

• Define and implement web release processes and automated path to production leveraging best-in-class DevSecOps solutions.

• Define and implement best-in-class web observability suite to ensure production stability, performance, and quality.

What you will need:

• 7-10 years of Engineering experience, with multiple years of leadership experience building high-performing, best in class digital web architectures and engineering teams in a high-growth software product environment.

• In-depth web engineering experience and experience in the migration of legacy web applications to next generation web platforms.

• Experience in Angular/Legacy to React transitions, without big bang wholesale migrations, leveraging modern micro experience foundations.

• Strong track-record of building out market leading consumer facing web products, on-time and with quality.

• Significant experience building high volume web applications leveraging  cross-platform technologies, and modern architectural patterns (modularized microfrontends), ideally in a “you build it, you run it” model.

• Deep technical knowledge of web technologies, frameworks, pipelines, and tooling

• Proven track record of hiring, managing, mentoring, and retaining top-performing engineering professionals, and inspiring and leading engineering teams.

• Deep understanding and commitment to software engineering principles and processes (e.g., Lean, Agile, DevOps) and continuous improvement through measurement.

• Deep understanding of security and compliance for managing data, ideally in a regulated industry.

• Excellent communicator, highly innovative with a low ego,