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Analyst, Pricing and Agreements

Sysco
SBS - Shared Services, United States, United Statesfull_timeVerifiedPosted 3 Sept 2025
💰 $96,200/yr($64,200/yr$96,200/yr)

About the role

Company:  

US6440 Sysco Business Services, Division of Sysco Resources Services, LLC

Sales Territory:  

None

Zip Code:

77077

Travel Percentage:  

0

Compensation Range:

$64,200.00 - $96,200.00

The compensation range provided is in compliance with state specific laws.  Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.  

You may be eligible to participate in the Company's Incentive Plan.

BENEFITS INFORMATION:

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

SUMMARY OF JOB PURPOSE:

Research and analyze pricing or rebate issues within the SBS Customer Pricing & Agreements Team, proactively seek opportunities for process improvements and present recommendations to Management, compile and present root cause analysis, troubleshoot system errors, produce ad-hoc reports/metrics, apply actionable knowledge toward problem solving, and assist in completion of projects when necessary.  Analyze and identify issues through reporting, monitor IT incidents required to resolve systematic defects and lead projects to close SBS Customer Contract Management gaps and required enhancements. Will support multiple levels of Sysco’s Sales, Operating Company Finance Team and Merchandising organization.

DUTIES AND RESPONSIBILITIES:

Operations

  • Provide Agreement expertise, guidance in system use, troubleshooting support, and issue escalation

  • Ensures price rule or rebate program is compliant with Sysco contracts

  • Ensures quality and timeliness of activities required to update ensure accurate pricing

  • Researches and resolves customer price audit, vendor billback transactions, and pricing download incidents and inquiries by; gathering facts related to complex functional situation, determining root causes of outcome, and develops or collaborates on their resolution and reconciliation.

  • Contributes subject matter expertise regarding customer contract pricing administration

  • Collaborates effectively with internal and external customers and global partners to resolve pricing issues.

  • Develops and teaches detailed contract pricing or rebate administration processes and procedures to specialists.

  • Read and interpret Master Distribution Agreements/Supplier negotiated agreements, contract terms and conditions, understand intent, recognize and resolve potential risk and impact to Sysco and apply knowledge to determine appropriate method of implementation.

  • Independently organize and prioritize activities related to the administration of time sensitive contracts and to the follow-up of inquiries from customers and related parties.

  • Effectively administers price rules and rebate or pricing contracts free of administrative error and is able to apply knowledge to effectively resolve customer billing and price audit questions.

  • Facilitate pricing discrepancy resolution between Suppliers, Merchandising, RVP, Operating Companies, and SBS teams based on pricing analysis.

  • Analyzes customer performance accruals/payments and financial records to ensure accurate accounting records

  • Execute on action plans designed to support functional strategies

 

Process Management & Driving Results

  • Oversee development and implementation of metrics reporting to track accuracy and identify areas of improvement.

  • Drive implementation of efficiencies, new processes, and technology changes to improve productivity and accuracy.

  • Leads team efforts to identify improvement opportunities and continuously improve team performance

  • Develop, improve, and implement customer programs and contract administrative processes.

  • Participates in the SBS M4 business practices (includes documenting / maintaining standard processes, performing and measuring metrics, and actively participating in continuous improvement initiatives)

  • Make decisions and give guidance pertaining to systems, processes related to customer agreements

  • Training and Development of Global team to stabilize and improve a seamless tiered service delivery model

 

Project Work:

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Company

Sysco

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