Administrative Program Coordinator I - Center for Youth & College Education (CYCE)

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Administrative Program Coordinator I - Center for Youth & College Education (CYCE)

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

EI Center for Youth and College Education-Research Innov and Educ

                      

Job Code

D99917

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

The Cleveland Clinic’s Research and Innovation and Education Institute is a core component of the institution’s mission, focused on advancing medical knowledge and patient care through research, education, and translating scientific discoveries into practical applications. This institute includes various centers and programs such as the Lerner Research Institute, Cleveland Clinic Innovations, and the Education Institute, all working together to improve healthcare outcomes. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career. 

The Center for Youth & College Education (CYCE) provides opportunities for students and educators to explore healthcare careers through interactive learning experiences, guest speakers and field trips. CYCE also offers paid summer internships and pathway programs that prepare participants for future employment or certification in clinical, nonclinical and technology-based roles. As an Administrative Program Coordinator, you will assist in the coordination and development of innovative policies and improvement initiatives, serving as a liaison across departments to enhance efficiency and support world-class patient care. This position plays a key role in advancing pipeline programming by engaging with students and educators to help build the next generation of caregivers within a dynamic and rapidly growing area of healthcare.

A caregiver in this role works days from 8:00 a.m. – 5:00 p.m.

This position offers the opportunity for a hybrid schedule following the new hire period and may require occasional travel to other campuses for internal outreach.

A caregiver who excels in this role will:

• With guidance from the Director, lead or coordinate multiple projects and policy initiatives.

• Update, monitor and manage databases.

• Develop scorecards and milestones to track progress.

• Analyze project improvement and progress.

• Report on discrepancies and variances.

• Coordinate project prioritization and assist with policy and initiative implementation.

• Assist with scheduling, coordination, preparation and communication of meetings with internal and external partners.

• Attend meetings and record key outcomes.

• Support all office administrative functions.

• Develop and maintain updates.

• Manage multiple trainee schedules and documentation of visas.

• Coordinate Student Shadowing onboarding and Student Shadowing hosts for the CYCE Student Shadowing Program.

• Assist with instructional design for Connected Career Rounds With guidance from Program Manager IIIs, coordinate various aspects of the Student Shadowing, Speakers Bureau, Connected Career Rounds and Middle School Career Exploration programs.

• Update, monitor, and manage Clinician Nexus (CN) data with guidance from the CN support team.

• Conduct onboarding through SilkRoad for student shadowing programs and other programs.

Minimum qualifications for the ideal future caregiver include:  

• Associate's Degree and two years of administrative experience or customer
  service

• OR High School Diploma/GED and four years of experience

• OR Bachelor’s Degree 

• Computer skills and experience with software applications

Preferred qualifications for the ideal future caregiver include:  

• Bachelor's Degree in Business Administration, Healthcare Administration, or related field 

• Healthcare experience or related organization 

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