Senior Delivery/Program Manager, Charles River Development, VP

Sr. Engineering Delivery Manager

Who we are:

Charles River Development (CRD) is the FinTech division of State Street.  Together with State Street’s Middle and Back-office services, Charles River’s cloud-based Front Office technology forms the foundation of the State Street Alpha® Platform, the first front-to-back solution in the industry.

Our vision is to be the world’s leading investment platform, shaping the future of the industry and driving new levels of technology-led innovation, resiliency, efficiency and growth for investors and the people they serve.

CRD Engineering organization is innovating and transforming the platform by moving away from monolithic software to utilizing next generation cloud-based technology that leverages Microsoft Azure, Kafka, Snowflake, etc.

As a digital innovation leader, we invest into our solutions, processes, systems, and talent.

Summary:

We are looking for a highly motivated, experienced, and hands-on Engineering Delivery Manager to lead delivery for one of the departments within the State Street Charles River Development (CRD)/ Alpha Platform Engineering organization. This is a strategic role that will report into the Head of Engineering Delivery within the CRD/ Alpha CTO Organization.

The ideal candidate is a leader able to oversee large book of work ($50MM +) that includes planning, execution, and control adherence. The candidate will also support the department leader by providing oversight of the headcount, statements of work, and will collaborate with Finance to ensure the spend aligns with the budget. The candidate must have proven experience in defining and providing transparency into  KPIS and Metrics for the operational, execution, agile delivery, and application health metrics.

The goal is to ensure that all programs deliver the desirable outcome to our organization, capacity is allocated to the top priority efforts, and that any barriers to optimal team execution are identified and addressed. 

Responsibilities

• Book of Work and Roadmap Management: oversee planning, book of work structure definition and governance.
• Engineering Delivery: Oversee programs, ensure adherence to the SDLC standards and best project management and Agile practices. The Book of Work may include client implementations, product development, audit response, and tech debt remediation efforts. Ensure all programs have clear Objectives/Key Results and measurable KPIs to assess progress. Collaborate with Engineering and Product owners to define program requirements, set priorities, and establish scope to efficiently deliver on shared goals. Create plans and roadmaps, identify and escalate risk to the portfolio. Implement appropriate org. change management practices.
• Agile Execution: Support the organization by implementing best practices for scrum team structure and execution. Leveraged standard Agile metrics to track progress,  identify areas of risk, under/over utilization, determine coaching needs, perform assessments. May deliver Agile education as needed
• Key Performance Metrics (KPIs): Defining and provide transparency into  KPIS and Metrics for the operational, execution, agile delivery, and application health metrics for the portfolio,  Measure the progress vs. established targets, identify key areas of risk, drive transparency and accountability, and improvements. Automate metric collection and presentation
• Vendor Management: oversee key vendor contracts

Requirements and skills

• 10+ years of experience successfully implementing and leading engineering delivery
• Prior experience of overseeing portfolios ~$50MM inclusive of managing resources, book of work governance, strategy definition, and planning
• Hands -on experience running cross-functional, ideally global,  programs with budget over $20MM
• Experience of working with multiple stakeholders, influencing decision-making
• Thorough understanding of project/program management techniques and methods
• Practical knowledge of Agile and Scaled Agile methodology. Certified Scrum Master, SAFe Agilist, or SAFe Coach certifications are a plus
• Knowledge of MS Office and program/project management software (MS Project, Jira etc.)
• Ability to learn and absorb technical information
• Outstanding leadership and organizational skills
• Excellent nuanced communication skills
• Excellent problem-solving ability
• BSc/BA degree in, Engineering, Math, Science; MSc/MA is a plus

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial serv