Compliance Assistant

Job Details

Job Location: Corporate - Tucson, AZ 85711

Core Values

PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA® Home Loans in which we act on employee feedback and implement changes that will make NOVA® Home Loans a better place to work and promote a higher level of service to our clients.

 

The Compliance Assistant role is an entry level position to support the scope of work of the Compliance & Policy Management Department within a robust Compliance Management System (CMS). A system that as indicated by the Consumer Financial Protection Bureau (CFPB) establishes responsibilities; communicates responsibilities to each department as appropriate; ensures responsibilities are incorporated into the business processes; reviews operations to ensure duties are carried out and legal requirements are met; and recommends corrective action, and updates tools and the system, as necessary. This is a fully on-site position, based at our Corporate office in Tucson, AZ.

 

Evolving as a Compliance Assistant by having…

• High School Diploma or GED is required.
• Minimum two (2) years of administrative or related work experience.
• Associate degree in a business-related field preferred; or
• A combination of experience and education.
• One (1) to three (3) years’ experience within the mortgage industry is preferred.

Exciting opportunities to grow by...

• Partnering with various colleagues to aid and support with the functions of the Department:
  • Leasing: Competently using the Master Lease spreadsheet to provide relevant details and reminders as needed;
  • Licensing: Competently using the Nationwide Multistate Licensing System & Registry (NMLS) and state-specific mortgage statutes/administrative codes;
  • Marketing Compliance: Competently using the State Advertising & Marketing Compliance Matrix to provide guidance to Marketing and Production personnel regarding federal and state requirements;
  • Settlement Agent Review and Approval: Competently using the Settlement Agent Review & Approval process/policy to review and ensure all Settlement Service Agents used in NOVA®’s transactions are approved prior to issuing a wire for disbursement of funds.  
• Assist in other Department-owned processes, such as:
  • Consumer Complaint Management;
  • Examination & Change Management;
  • Incident Research, Documentation and Response;
  • Loan Originator Compensation support;
  • Local Authority a Corporate Governance compliance requirements;
  • Policy & Procedure Library maintenance;
  • Reporting & Documentation of Monthly, Quarterly, and Annual Mortgage/Regulatory reports;
  • Vendor Management/Third-Party Oversight;
• Competently using Ellie Mae’s AllRegs to conduct research related to federal regulations and state statutes/administrative codes, and agency guidelines and other topics as needed, and report on this research.
• Maintaining and updating Compliance Department and organizational policies, as needed.
• Organizing and maintaining hardcopy and electronic department files.
• Participating in Compliance Committee activities, as needed.
• Participating in compliance education, events, professional development coursework and conference opportunities, as needed.
• Respond to and provide interdepartmental customer service to other NOVA® Departments’ compliance-specific questions and requests.
• Supporting Compliance Department content on AllRegs, NOVA®net, NOVA®Hub, and other tools and resources, as needed.
• Updating spreadsheets and other task-t