Student Services Associate
University of North Texas SystemAbout the role
Title: Student Services Associate
Employee Classification: Student Services Associate
Campus: University of North Texas - Dallas
Division: DAL-Academic Aff & Stdnt Success
Sub Division-Department: DAL-Graduate School
Department: DAL-Graduate School-515000
Job Location: Dallas
Salary: Commensurate with experience
FTE: 1.000000
Retirement Eligibility: TRS Eligible
About Us - Values Overview
Department Summary
The Graduate School at the University of North Texas at Dallas provides leadership and support for all graduate programs and serves as the central hub for recruitment, admissions, and student success initiatives. In alignment with the university’s mission of access and educational excellence, The Graduate School works closely with academic colleges to attract, enroll, and support graduate students with different academic, professional, and personal pathways. The office oversees strategic recruitment, application processing, new-student onboarding, academic progress support, and professional development programming. It also partners with the Graduate Council to maintain high academic standards and enhance the over all quality of graduate education. Through collaborative outreach and student-centered services, The Graduate School plays a key role in expanding graduate opportunities and strengthening the university’s impact across the region and beyond
Position Overview
The Admissions Processor supports the Office of Graduate Admissions by processing prospective student applications, evaluating academic credentials, maintaining student records, and applying institutional admission criteria to determine admission eligibility. This position ensures the accuracy and integrity of admissions data, assists with the development and implementation of office procedures, and may support the training of new staff. As a key member of the Graduate Admissions team, the Admissions Processor contributes to the achievement of the University's enrollment goals through the efficient and accurate processing of admissions records and decisions.
Minimum Qualifications
Bachelor's degree and one (1) year of related experience; or equivalent combination of education and experience.
Knowledge, Skills and Abilities
- Thorough knowledge of University policies including FERPA and procedures related to the area of assignment.
- Considerable knowledge (or ability to rapidly assimilate and retain) university operating procedures, organization and management policies.
- Working knowledge of sound business principles, practices, and techniques.
- Intermediate level knowledge of Microsoft Office Suite, in particular Outlook, Word, Excel and PowerPoint.
- High level of competence using email and search engines.
- When required: Skill in typing at a moderately fast rate with few errors.
- Knowledge of general safe working procedures related to work performed.
Preferred Qualifications
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