Software Development Engineer IV - Marketplaces Growth (Remote)

Company Overview

ID.me simplifies how people securely prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.

The COVID-19 pandemic accelerated digital migration for many critical services. Those services require a trusted identity to safeguard against fraud and help ensure people are who they claim to be. With ID.me, login and identity credentials move with people, which can reduce the time and frustration of having to verify at multiple sites and set up multiple passwords.

ID.me is a credential service provider compliant with federal standards for digital identity verification. 

In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand access and inclusion for all people. The company offers multiple pathways to verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

Role Overview

ID.me is looking for a Software Development Engineer IV to add to our rapidly growing Marketplaces team. This person will be responsible for powering traffic generation and member activation in our B2C application ecosystem. This includes new member experience, notifications (email, push, etc.), SEO, referrals, and other systems that drive the nurturing and reinforcement of the member journey in ID.me Marketplaces.

Marketplaces is one of the fastest growing domains at ID.me, and this role will have the opportunity to build systems and features at scale that drive the future experience for the 100 million+ ID.me members on ID.me Shop, ID.me Homepage, ID.me Rx, and other emerging verticals. We’ll be leveraging this foundational work immediately to drive incremental improvement to our applications as we build out additional capabilities and systems, so the ability to balance short term benefits without compromising long term design are crucial to success in this position. 

Responsibilities

• Build and maintain highly scalable and secure web applications, services, and APIs
• Consistently ship small and medium features and improvements with minimal guidance and support from other team members. Collaborate with the team on larger projects.
• Collaborate with team members, product managers, and stakeholders to solve the right problems and build the best solutions for customer needs
• Effectively switch gears between maintaining and refactoring old code and writing newer and more modern services
• Use test driven development practices and/or test frameworks and tools to ensure that features are shipped defect free
• Demonstrate mastery of object-oriented programming languages, tools and technologies
• Solve complex technical problems with varying degrees of ambiguity
• Act as a mentor to junior developers through code reviews and document critiques, and actively participate in cross team knowledge sharing forums

Ideal Qualifications

The qualifications below are ideal, but not all are required.  We encourage candidates to apply if they satisfy some, but not all of the qualifications.

• 6+ years developing web applications using Java, Ruby, Javascript, Go, Python, or C++
• 2+ years experience working with Ruby on Rails
• 2+ years of experience working on a product with programmatic SEO related features
• Exposure to A|B testing strategies and ability to interpret results
• Experience building systems and services in a containerized, cloud based, infrastructure as code driven ecosystem
• Experience working on B2C applications, particularly in user onboarding, activation, or notifications
• Solid understanding of web technologies, object oriented design, REST based APIs, and Git
• Understanding of relational databases such as PostgreSQL, MySQL or MSSQL Server, or similar databases
• Must have strong oral and written communication skills, and be a team player with a self-managing work ethic
• Knowledge of with HTML5, CSS3, HAML, SCSS, JavaScript
• BS in a quantitative or scientific field such as computer science, computer engineering or equivalent experience preferred
• Nice to have qualifications:
  • Startup experience
  • Experience integrating with email marketing systems
• Must be located in the continental U.S. and work core EST or CST hours

Ideal candidate will thrive in the following culture:

• Must have an obsession for building quality products 
• Ability to thrive whe