Senior Manager, Business Training and Assistance Programs

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The mission of the Department of Commerce is to ensure that Philadelphia is a globally competitive city to which employers flock, entrepreneurs thrive and innovation abounds; to recruit and retain a diverse set of businesses; to foster economic opportunities for all Philadelphians in all neighborhoods; and to partner with workforce development programs and local businesses on talent development ensuring that all Philadelphians can find and retain living-wage jobs. For more information about the Department of Commerce, visit www.phila.gov/commerce.

Job Description

Position Summary

The Senior Manager, Business Training and Assistance Programs, will oversee the management, design and oversight of multiple programs designed to serve low and moderate income small business owners in Philadelphia neighborhoods by supporting their ability to plan, start and grow.

Essential Functions

• Manage all aspects, including planning, coordination with other departments, marketing, applications, funding, implementation and outcomes, of the Business Training and Assistance Program (BTAP), the Philadelphia Capital Access Program (PCAP) and the Professional Business Services Program (PBSP).  Assure compliance with all funding sources.
• Direct a group of lenders (PCAP), Business Support Organizations (BTAP) and Professional Business Services Program (PBSP) to meet the technical assistance needs of low and moderate income business owners:
• Increase access to capital in underserved neighborhoods of Philadelphia
• Research and understand effective microenterprise technical assistance methods
• Manage assigned BTAP, PCAP, PBSP contracts, invoices and reports
• Convene providers to collaborate and share best practices
• Assure industries and communities with high needs are served
• Identify additional resources for small businesses
• Track outcomes and assess impact
• Manage other small business resource unit programs as needed
• Identify and develop new tools to increase access to capital for small businesses
• Evaluate performance, effectiveness and impact of projects and programs and make appropriate recommendations.

General Duties of ONED unit staff:

• Contributing information and recommendations to strategic plans and reviews for ONED, Department of Commerce, and neighborhood efforts.
• Preparing and implementing action plans for ONED programs.
• Resolving problems and determining system improvements.
• Preparing project presentations and reports using all appropriate software. 
• Drafting status reports, talking points, statements and other written work product as needed.
• Other duties as assigned. 
• Minimal night and weekend work may be required.  

Competencies, Knowledge, Skills and Abilities

• Minimum 5 years' experience managing government funding programs including contracting; experience with Community Development Block Funds is strongly preferred. 
• Other attributes will include education and/or experience in one or more of the following areas: planning, management of a non-profit agency, banking, community development experience, real estate development, economics, planning, business or public administration. 
• Knowledge of Community Development Block Grant program, City/State/Federal regulations pertaining to contract preparation, and Uniform Program Management System, are preferred.
• The principles and practices of contract development, negotiation administration, and con