Senior Strategic Business Account Manager

Requisition ID: 18282

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

The primary role is to represent SRP as the single point of contact for assigned strategic customers within the Strategic Business Accounts Team.  Lead, evaluate and recommend execution of major energy, pricing, renewable energy, sustainability, and carbon initiatives.  Provide critical analysis and program feedback between SRP's largest strategic commercial and industrial customers and SRP's senior management.  Champion cross-functional teams to drive initiatives, provide strategic guidance on SRP programs, and engage with industry trade organizations to promote SRP as an industry leader. Develop and deliver targeted, comprehensive presentations to all levels of leadership, manage complex projects, and provide expert advice on national energy trends impacting strategic markets and customers.  Maintain a comprehensive understanding of SRP's corporate direction and how the following various teams collaborate to support our evolution:  Strategic Planning, Resource Planning, Corporate Pricing, Economic Development, Sustainability, Supply & Trading, Product Development, Customer Billing, Credit, Legal Services, Government Relations, Strategic System Projects, Transmission Planning, Engineering and Water Resources.

What You'll Do

•    Serve as single point of contact with assigned strategic customers, which includes Fortune 500 companies and other businesses critical to maintaining SRP’s best-of-the best posturing.
•    Confidently represent SRP in discussions with strategic customers’ executive leadership teams.
•    Evaluate and recommend SRP technologies and programs related to customers’ energy use and facility operations by coordinating and performing price plan comparisons, as well as load data review and cost of operation evaluation.
•    Analyze customer and industry trends to identify partnership opportunities with SRP and cost reduction benefits for customers, while aligning with SRP’s Corporate Strategy..
•    Champion cross-functional corporate programs in the development of SRP customer perspectives related to energy, sustainability, greenhouse gases and other initiatives
•    Continually be recognized as a leader in SRP as to your assigned Subject Matter Expertise. This includes assisting and educating peers, adjacent departments and the chain of command towards creating, meeting, and exceeding Corporate Objectives.
•    Provide strate