Maintenance Supervisor - Student Housing
University PartnersAbout the role
JOB PURPOSE:
The Maintenance Supervisor has primary responsibility for the physical integrity of each community and proper maintenance and oversight. The majority of a Maintenance Supervisor’s time is involved in the scheduling of work orders, the preparation of new apartments for occupancy, and completion of on-going maintenance projects on each community.
PRIMARY DUTIES & RESPONSIBILITIES:
- Will always include those specifically assigned by the Community Manager.
- Providing excellent service to residents, guests, employees and contractors.
- Overseeing the maintenance staff for the community.
- Providing training to all maintenance staff members to be able to fill-in as necessary.
- Scheduling work orders.
- Maintaining the community effectively while following budget guidelines.
- Overseeing the completion of routine service requests within 24 hours.
- Completing service request records and informing the Community Manager of any resident maintenance issues.
- Developing maintenance and cleaning schedule for all areas of the community including common areas, amenities, breezeways, parking lots and entrance areas.
- Keeping maintenance shop in an organized and clean condition.
- Purchasing all maintenance supplies in accordance with budget guidelines.
- Adhering to all government policies including OSHA and EPA guidelines.
- Reviewing work with all outside contractors prior to completion.
- Maintaining operations and response plans for issues such as asbestos lead and mold.
Specific Responsibilities:
Daily/Weekly
- Daily Community Manager Meetings: Meet with Community Manager at beginning and end of each day to review maintenance issues and make-ready status. Communicate all
- maintenance concerns and plans of corrective action. On at least a weekly basis,
- discuss status of maintenance budget.
- Common Area Inspection: Walk Common areas daily, before 10 am.
- Grounds Inspection: On peak days (i.e. Mondays), ensure that all areas of property are inspected by entire maintenance staff. Segment out the property for trash pick-up.
Schedule: Ensure maintenance coverage during all operating hours.
Make-Ready Preparation: Get make-ready report on a daily basis, schedule turns accordingly. Ensure vendor locks are installed (if utilized).
Make-Ready Board: Update make-ready board and make-ready schedule in the CSR. (Daily)
Workorders: Schedule workorders and complete workorders as necessary. Ensure 24-hour response policy. (Daily)
Move-Outs: After Community Manager inspection, walk all move-outs prior to make-ready to determine whether touch ups can be done or full paint is needed. (daily/as needed)
Key Log: Check key log daily. Ensure all keys are accounted for at end of day. If office is open late, ensure office staff knows to check prior to close.
On Call: Provide on call coverage during non business hours. On larger properties, schedule maintenance on call amongst maintenance staff. Ensure all weekends are covered appropriately..
Breezeway Cleanliness: Enforce trash standards on property. Put out trash notices. (Daily)
Logs: Maintain MSDS/OSHA/EPA logs in shop and office (Daily). Keep office staff and maintenance staff informed at weekly meetings of changes in MSDS sheets.
Community Service Register (CSR): Ensure CSR is updated and properly utilized for maintenance functions. Maintain Preventative Maintenance Schedules as detailed in CSR.
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