Hospital Inpatient Clinical Operations Coordinator - HVU

POSITION SUMMARY

As a Hospital Inpatient Clinical Operations Coordinator, you play a crucial role in ensuring the smooth and efficient functioning of unit-based operations within the hospital's inpatient unit. This position requires a unique blend of organizational skills, healthcare knowledge, and the ability to collaborate with various stakeholders to optimize patient care and unit-based processes.

 

Responsibilities:

1. Payroll & Scheduling

• Participates and supports leadership in the maintenance of schedules that reflect assigned shifts, paid time off (PTO), NJ Sick time, and leaves of absence
• Responsible for payroll functions including time and attendance edits, preparing for final approval by leadership
• Resolves employee payroll issues accurately and in a timely fashion
• Monitors exception reports as part of payroll and time & attendance
• Reviews position control reports and reconciles/documents to ensure accuracy
• Functions as a liaison with unit personnel regarding benefits, leaves of absence, etc.

 

1. Resource Management

• Prepares purchase orders as needed to adequately supply the unit with essential supplies; assists in stocking as needed
• Reviews personnel productivity reports to ensure accuracy with schedules
• Monitors and reports on resource utilization (supplies and personnel) to aid in the identification of areas for improvement

 

1. Essential Work Requirements Coordination

• Maintains personnel files and documents including licensure renewal, completion of mandatory education, annual competencies, certifications, etc. as assigned
• Works with leadership to ensure that team members are up-to-date with the latest healthcare protocols and procedures.
• Collaborates with nursing professional development to coordinate clinical rotations of nursing students

 

1. Quality & Safety Management

• Supports leadership in meeting 100% compliance with personnel occupational health requirements
• Participates in environment of care rounds; follows action plan for resolution of deficiencies, as indicated for role
• Functions as primary liaison between EVS and nursing unit, rounds with EVS and unit leadership as appropriate to ensure compliance with established environment of care standards
• Initiates and coordinates all work requests with facilities management, biomedical services, and information technology; follows up with unit leadership to ensure requests are addressed as intended
• Assists in ensuring compliance with standards specified by TJC, CMS and the NJDOH

 

1. Interdepartmental Collaboration

• Helps to foster effective communication and collaboration between different departments, including nursing, pharmacy, laboratory, and radiology, to enhance overall patient care delivery.

 

1. Emergency Response Coordination

• Assists leadership in maintaining emergency response plans for the inpatient unit, ensuring personnel readiness for various scenarios.
• Coordinate with emergency response teams to handle crises efficiently.

 

1. Data Analysis and Reporting

• Assist in analyzing unit-specific data, including improvement initiatives, satisfaction scores and operational and/or throughput metrics.
• Generates regular reports for leadership, as requested, identifying trends.

 

1. Patient and Family Liaison

• Act as a liaison between patients, their families, and healthcare providers, addressing concerns and facilitating effective communication.

 

QUALIFICATIONS

 

EDUCATION: Associate's degree in healthcare administration, nursing, or a related field required, or a High School Diploma required with 5 years' experience in a patient care tech, administrative associate, or comparable role.

LICENSE/CERTIFICATION: None required.

EXPERIEN