Technical Business Analyst

Who we are looking for 

The Technical Business Analyst role is a hands-on, business-to-technology role integral to both the Charles River and State Street Alpha platforms. The candidate must have excellent communication, hands-on project management skills, and significant technical aptitude to properly gather requirements, design technical solutions and deliver functionality across both internal platform teams and the products who consume the tools. This role will work side-by-side with Technical Team Leads, Platform Product Managers, Developers, and internal stakeholders to oversee the assignment, execution, and delivery of initiatives that enhance the CRIMS and Alpha platform. 

Working across multiple engineering teams for initiatives that target different strategies, the Technical Business Analyst will oversee the delivery of several platform strategic initiatives, including but not limited to, containerization, authentication, event notifications and distributed caching. This role will also triage, analyze, and prioritize incoming issues for other areas of the platform. 

The Technical Business Analyst will work closely with other areas of the organization such as Architecture, UX, and Infrastructure, solidifying the application platform with a world class user experience, and partnering with internal and external stakeholders to ensure the delivery satisfies their requirements. The BA may also work with vendors and third parties to procure services that may enhance the platform’s capabilities. 

The BA will assist PMs in managing their product backlogs, ensuring engineering teams are taking full advantage of their allotted capacity. The BA will also expect to provide guidance and mentorship to other BAs within the Platform department on career development, performance, engagement, and professional development. The position is based in Massachusetts, USA. 

Why this role is important to us 

The team you will be joining is part of the Charles River Investment Management Solution (CRIMS), a market leader in providing a comprehensive end-to-end investment management platform covering front, middle and back office. The Charles River IMS platform offers portfolio management, compliance, order and execution management, post-trade processing, data provisioning and management, performance measurement, as well as other key capabilities important to the investment lifecycle. 

What you will be responsible for 

• Contribute to the technical design, business requirements, and analysis of the CRIMS/Alpha Platform’s strategic initiatives. 
• Thoroughly understand Cloud native services and architecture to propose, specify, and plan the implementation, integration, and launch of platform systems and services. 
• Provide support to product stakeholders to help determine priorities, available resources, and timelines. 
• Gather requirements from internal & external parties (design, engineering, partners, vendors, etc.) and work with Product and Engineering leaders to prioritize and deliver based on company objectives and strategies. 
• Create and manage cross-team initiatives that leverage resources from many different teams and expertise – including engineering, business, QA, support, and cloud operations. 
• Be able to and willing to present to a wider internal & external audience for reviews and decision making. 
• Ensure the delivery, documentation, and training of the initiatives’ deliverables. 
• Maintain relationships with several key stakeholders and executives from requirements to delivery. 

Qualifications: 

• 0-3+ years of experience in product management, business analysis for software systems. 
• Experience working with product management and software engineering teams. 
• Experience working with cloud technology solutions. 
• Bachelor’s in Computer Science or equivalent, and/or other work experience in a technical setting. 
• MBA preferred. 
• Experience in Financial Services is preferred. 
• Experience