Jobs and Careers

Public Service Representative

United Statesfull_timeVerifiedPosted 2 Oct 2024

💰 $67,416/yr($44,580/yr – $67,416/yr)

About the role

Office of the Illinois Secretary of State Alexi Giannoulias
Job Title:    Public Service Representative
Division:     Driver’s Services
Union: SEIU
Location: 1128 W. Oak St., Carmi, IL - White County
Salary:        Starting salary for full time is $3,715.00 monthly

Please Note:

To be considered for this vacancy you MUST establish eligibility by taking and passing a written, multiple-choice examination administered at an ILSOS, Department of Personnel Testing location. Please reach out to the location where you would like to test to make an appointment.
Chicago (312-793-5515)                Springfield (217-782-4783)

Appointments may be made for the following sessions:

Multiple-Choice Tested Titles:

Tuesday 1:00 PM
Wednesday 9:00 AM
Thursday 1:00 PM
Walk-in candidates may be accepted at the discretion of the testing center, if space is available; scheduled applicants will receive priority when testing. Unscheduled applicants (walk-ins) must have completed an online application prior to arrival or may complete an online application, in a Department of Personnel office, prior to the beginning of the testing session; allow at least 20 minutes.
Questions related to job postings or applying and testing for positions can be answered by contacting the Department of Personnel or by e-mail at

https://www.ilsos.gov/departments/personnel/employment.html

Additional information regarding job titles, minimum qualifications, hiring procedures or Community Testing opportunities is available at:

https://www.ilsos.gov/departments/personnel/titles.html
Overview:

Performs paraprofessional work to administer road examinations to applicants for all classes of driver's licenses; administers and grades written drivers examinations; performs cashier functions for driver's license and motor vehicle fees, balances cash or checks with validation tape totals and prepares deposit records; reviews and completes motor vehicle title and registration applications.

Duties and Responsibilities:

Administers road examinations to applicants for all classes of driver's licenses; serves as information clerk to the public; explains improper actions to applicants during the examination; reviews and completes driver's license applications for processing; checks appropriateness and validity of applicant identification documents.
Administers and grades written drivers examinations; explains incorrect test responses, codes applications according to results; administers vision tests and operates photographic equipment to prepare photo identification (ID) or driver's license for applicants.
Performs cashier functions for driver license and/or motor vehicle fees; balances cash or checks with validation tape totals to assure that all fees are accurately accounted for; prepares deposit records or other routine financial documents necessary to process collected fees; may be required to take deposit to bank; prepares reports for supervisor on applications processed as required; performs facility opening and/or closing responsibilities as required.
Reviews and completes motor vehicle title and registration applications, reviews fee checks and assures necessary attachments are present; accepts cash or checks for fees and prepares for final processing; performs manual or automated sticker sales as required.
Performs other duties as required or assigned.

Minimum Requirements:

Requires knowledge, skill and mental development equivalent to completion of eight years elementary school and two years of general office experience preferably including one year in a dr