DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life

NURSING SUPERVISOR – CASE MANAGEMENT

Job Location:

Division of Developmental Disabilities
4000 North Central Avenue, Phoenix, Arizona 850012

Posting Details:

Salary: $90,000.00 to $96,980.00 

Grade: N2

Closing Date: August 31, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Nursing Supervisor - Case Management. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Supervises and directs work activities of staff; provides necessary training; technical advice and assistance regarding development, implementation, or monitoring member Person Centered Service Plans (PCSP). Ensures consistency in case management, and overall applications with an emphasis on programming and ensuring all federal and state requirements are complied with and documentation and files is complete.
• Assigns caseloads, monitors work activities, nursing assessments, conducts meetings, and provides assistance in resolving conflicts. Responsible for recruitment, assures appropriate staffing, hiring, retention, and evaluate of work performance of staff. Reviews cases assigned to work unit; assesses needs and assigns cases to staff members; reviews PCSP and Nursing Assessments developed by staff to ensure member needs are met.
• Ensures staff is performing appropriate, comprehensive assessments of member's physical, mental & long-term needs to develop appropriate care plans for prevention, outcome improvement, decreased risk status and increased self-care opportunities. Provides assistance and support to members/families in crisis directly or through participation with the interdisciplinary team. Identifies and resolves problems timely and appropriately.
• Attends meetings with providers, managerial and administrative staff. Implements strategies, goals, objectives, policies, procedures, and guidelines to define systems and area operations relevant to the Division. Works with programs/resource development to ensure services and providers are acquired to meet the needs of members. 10 Acts as liaison to behavioral health case management, and the mental health agencies/providers, to problem solve difficult cases. Attends staff meetings. Works health care issues with Health Care Services clinical team and inter-disciplinary meetings. Establishes and maintains good rapport and open communication through various forums, inter-disciplinary meetings, area meetings, team meetings.
• Researches and takes appropriate actions regarding grievances and appeals. Reviews, verifies, and authorizes expenditures to ensure compliance with budgetary constraints. Prepares reports relating to cases assigned to the work unit.

Knowledge, Skills & Abilities (KSAs):

Knowledge in:
• Federal, state, and local laws, rules, regulations, policies, and procedures relating to service delivery, personnel, contracting, fiscal management, and Title XIX.
• Compr