Administrative Support Associate

Provides administrative support and general assistance services for an assigned department. Duties include, but are not limited to: preparing, typing and filing correspondence, reports, and other documents; answering the telephone; greeting visitors; assisting departmental personnel; making photocopies; and providing mail services.

Essential Duties

• Perform general administrative and clerical tasks to support departmental operations.
• Open, sort, prepare, and distribute incoming and outgoing mail.
• Scan, file, and maintain office records in an organized and accessible manner.
• Monitor and replenish office supplies as needed.
• Respond to routine inquiries and requests for information; relay administrative details to the appropriate team members or supervisors.
• Receive, review, route, and process various forms, reports, and documentation.
• Locate and retrieve records using computer systems or manual files; assist in resolving issues related to missing or misfiled documents.
• Provide a professional and welcoming presence to visitors and callers.
• Perform other duties as assigned to ensure departmental success

Knowledge/Skills/Abilities

• Knowledge of administrative procedures and methods as required in the performance of duties.
• Ability to compile, organize, prepare and maintain an assortment of records and reports.
• Excellent organizational skills and attention to detail.
• Extensive knowledge of office management systems and procedures.
• Ability to operate general office equipment.
• Excellent written and verbal communication skills.
• Ability to maintain confidential information.

Education/ Experience

• High school diploma or GED required
• One year of clerical experience is required.

Physical/ Environmental Requirements

• Ability to lift up to 35 pounds.
• Ability to hear and speak clearly over the phone to effectively communicate with patients and staff.
• Ability to read memos, computer screens, personnel forms, and clinical or administrative documents.
• High manual dexterity required.
• Ability to reach above shoulder level, bend, squat, sit, stand, stoop, crouch, kneel, twist, and turn as needed in the course of work.

We’re proud to be part of SGA Dental Partners, a group of practices across the Southeast committed to clinical excellence and community care.

Apply today—we’d love to meet you!