Senior Director, Partnerships - Platforms & Marketplaces

 

About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes. 

About the role

This senior leader will drive our go-to-market strategy with both consumer and ecommerce platforms, as well as marketplaces. They will develop and manage a portfolio of strategic partners, including current partners like Shopify and Amazon. They will also build and lead a team of partner development and partner management professionals.

This position can be located in either the San Francisco Bay Area or Austin, Texas. 10% travel is required for meetings, conferences, etc. 

About the team

The Partnerships team drives revenue growth and accelerates product innovation via strategic partnerships and ecosystem development. We uphold a strong say:do ratio and invest in sustainable relationships that stand the test of time. 

What will you be doing?

1. Strategy Development - Devise and execute a cohesive platforms & marketplaces strategy that drives customer acquisition and revenue growth.
2. New Business Development - Identify “big rock” opportunities, source partners to bring those opportunities to life and negotiate first-in-kind agreements.
3. Strategic Partner Management - Drive strategic alignment with our top partners, devise joint business plans, conduct quarterly business reviews and invest in continuous improvement and optimization.
4. Ecosystem Development - Develop an engagement model for the broader ecosystem of unmanaged platforms & marketplaces.
5. Cross-Functional Collaboration - Collaborate with cross-functional stakeholders across product, engineering, marketing, sales, customer success, finance and legal to execute the best possible partnerships.
6. Team Leadership - Recruit and manage a high-performing team, define its KPIs, operating model and cultural norms.
7. Thought Leadership - Bring an informed point of view to internal debates, including topics unrelated to partnerships, serve as a trusted advisor to our top partners and bring or establish an industry reputation as a thought leader.
8. C-level Engagement - Navigate the executive suite of our top partners with aplomb.
9. Operational Rigor - Adopt a data-driven approach to the business, focused on leading indicatros, and take intelligent risks based on the data.

What are we looking for?

• MBA or JD preferred
• 15+ years of business development experience
• Demonstrated experience leading large, complex partnerships in the eCommerce industry

What will make you stand out?

• Strong analytical, critical thinking and problem-solving skills
• Excellent verbal and written conversational skills
• Grit, perseverance and a “yes, and …” attitude

What do we offer?

• 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
• 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!
• 🌅 We offer 12 paid holidays for all of our US employees!
• 💰401k employer matching program – because your future deserves a friendly boost!
• ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
• 🏟️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
• 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…).
• 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
• 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans. 
• 🏋🏾‍♀️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
• 🧠Employee Assistance Pr