Clinical Manager - Community Based Recovery Programs

The Clinical Manager is responsible for providing overall direction and management for the operational and clinical activities of the Community Based Recovery Programs, Family Engagement Therapy (FET) and Recovery Management (RM), at our Southside Health Center, including achievement of the strategic and clinical goals of the program. This is a full-time, exempt, benefit eligible position. Typically working Monday through Friday, from 8:00am - 5:00pm.

FET provides comprehensive family-focused support to women with dependent children in their care who identify as having substance use disorders (SUD). The team collaborates to support clients by offering a wide variety of services at every stage in their recovery journeys. RM is a community-based program which offers support to individuals who identify as having SUD and who are interested in working on their recovery to stop or reduce the use of substances. 

Welcome to Cherry Health - video about Cherry Health

Who we are:

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, school based health centers and more.

Our Mission: 

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision: 

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

• Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service – Serve internal and external customers in a welcoming manner with compassionate care.
• Diversity, Equity & Inclusion – Build a stronger culture through treating all patients and staff with respect, dignity and compassion.
• Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity – Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.

Requirements:

• Must have a master’s degree in social work, counseling, or psychology. 
• Must have one of the following licenses in the State of Michigan: LMSW, LPC, or LLP. 
• Must have the CAADC certification (Certified Advanced Alcohol and Drug Counselor) through MCBAP
• CCS certification (Certified Clinical Supervisor) through MCBAP, or being eligible to be on a development plan for the CCS, will be required.
• Three to five years of previous mental health and/or substance abuse assessment and treatment experience is preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.

Responsibilities:

• Demonstrate leadership and management skills that foster a culture of mentoring, coaching, motivating and engaging staff.
• Model and communicate key values in the community and to staff in a way that supports Cherry Health’s mission.
• Educate and empower staff to be adept at meeting current and future organizational needs, and adjust schedule staff hours of work, priorities, and assignments to ensure efficient operation, based on workload.
• Direct, supervise, train, evaluate competencies and address performance issues consistently, promptly and appropriately.
• Plan and facilitate meetings to communicate organization initiatives and updates to staff.

• Assist in the development and monitoring of department/program budget.
• Supervise the delivery of evidence-based practices as the standard of care.

• Audit patient charts for clinical proficiency, quality, and timeliness.
• Monitor and manage clinician schedules to ensure that staff time is being utilized effectively and appropriately.
• Collaborate with management team o