Manager - Entertainment Production Service

Company Description

Job Description

Wynn Las Vegas has an in-house 24/7 full service Entertainment Production Services and Sound & Video Department to accommodate audio-visual and technical requests associated with convention, exhibit, private and catered event functions. Customer support for our clients is the number one factor that determines our department success.

Job Summary: 
Reporting to the Executive Director of Entertainment Productions Services, the Production Manager of Entertainment Productions Services will be required to:  

• Manage and oversee all assigned event production schedules, equipment lists, labor requests and facility requirements.
• Create client proposals, production estimates, vendor requests and invoicing.
• Create and maintain timetables for projects, manage production deadlines and resources, communicate effectively and work with a high degree of creativity and personal responsibility.
• Communicate expectations and roles to assigned event staff.
• Provide positive feedback, coaching, and enforce progressive discipline in accordance with established policies and procedures for technical staff when necessary or warranted.
• Manage multiple priorities simultaneously and meet deadlines, often in stressful and high-pressure situations.
• Contribute to the financial health of the department by maximizing revenue opportunities and controlling costs.
• Effectively manage internal and external client relations, some of which will require levels of patience, tact and diplomacy. Responsible for addressing client and team member issues as appropriate.  
• Ensure the department delivers a maximum level of customer service and production value.
• Work with safety as a priority and follow department and company safety standards.
• Ensure all Wynn Las Vegas core values, property and department standards are implemented and applied.  
• Perform all other duties as assigned.

Qualifications

Job Experience / Education: 

• Must have a high school diploma or equivalent.
• Minimum of eight (8) years’ experience in a management function with large scale, location based, live theatrical production and convention/special events.
• Must have prior experience in show production and design.
• Must have experience in Rigging/Audio/Video/Electrical and Lighting.
• Must have experience with project planning and management.
• Must have a current OSHA 30 General Industry Safety card.

Knowledge, Skills and Abilities:

• Ability to work under pressure as well as manage and lead technical staff and management.
• Willing to define, practice and conform to safe working procedures.
• Knowledge of OSHA health and safety protocols is required.
• Must possess excellent problem solving skills and strong interpersonal skills with proven talents in leadership, safety, and teamwork.
• Must possess good written and verbal communication skills.
• Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
• Must have strong computer skills and proficiency in Microsoft Office specifically Outlook, Word, Excel, & PowerPoint.
• Must be able to work evenings, weekends, holidays and long hours.
• Models a professional and polished appearance as required by company guidelines.
• Must be able to interact with internal and external clients in a professional manner.
• Must maintain relevant knowledge of industry through continuing education and training.  
• Must have legal authorization to work in the United States.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.