Product Engineering Specialist

About the role 

We are seeking a Specialist – Product Engineering to play a key role in the delivery and management of IT infrastructure services and product backlogs. This position ensures that products are reliable, scalable, and aligned with business requirements, while driving operational excellence and continuous improvement across our digital and technology operations. 

We’re entering a new chapter for Information Technology at Water Corporation as we deliver bold, future-focussed solutions. With the launch of our new Information and Technology Group Operating Model, we’re transforming how we deliver technology services, making them faster, more responsive, and more aligned with the needs of our business and customers.

As part of this transformation, we’re hiring multiple new positions. These roles are key to shaping a vibrant, forward-thinking Information Technology Group - one that adds real value, delivers better outcomes, and works in smarter, more agile ways. It’s a strategic shift aligned with our organisational strategies, designed to modernise systems, embrace innovation, and create a more flexible, collaborative, and customer-centric IT environment.

If you're equally excited about innovation, transformation, and making a meaningful impact, now is the perfect time to join us.

Real benefits that matter

• Real flexibility with options to work from home, flexible work hours
• An additional 2 well-being days each year
• Access to long service leave pro rata after 3 years of service
• Generous co-contribution superannuation scheme, which offers up to 16%. This includes an 12% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution
• Purchase additional leave of up to 12 weeks

Discover more benefits we offer to support the unique and individual ways our employees live.

What the role will involve

• Manage the delivery of IT infrastructure and support services across Water Corporation.
• Provide technical expertise and services across the product backlog to deliver solutions that meet business needs.
• Monitor, review, and improve the performance and quality of IT infrastructure services.
• Support the planning and future direction of infrastructure in partnership with architecture teams.
• Co-ordinate the management of Data Centres and ensure risks are mitigated relating to continuity, security, and compliance.
• Engage with stakeholders and service providers to ensure IT services are delivered effectively.
• Evaluate and escalate high-risk backlog items with clear analysis and recommendations.
• Drive continuous improvement, customer-focused service delivery, and operational excellence.

Key skills and experience 

• A degree in a relevant technology discipline (e.g., Computer Science) or equivalent experience.
• Substantial experience in IT infrastructure and cloud delivery.
• Extensive experience in IT administration and coordination, including vendor engagement, supporting successful project delivery.
• Broad technical knowledge across IT infrastructure and applications. 
• Proven analytical, problem-solving, and decision-making skills. 
• Excellent communication, negotiation, and stakeholder engagement skills. 
• A proactive, forward-thinking approach with strong accountability and results focus. 

Mandatory:

• Server & Storage Hardware administration 
• VMWare administration 
• Hyper-V administration 
• AWS EC2 & Storage configuration 
• Windows Server OS administration 
• Active Directory / Entra ID administration 
• Network troubleshooting 
• PowerShell scripting 

Desirable: 

• PowerBI & PowerApp experience 
• Linux administration 
• SCADA experience 
• Database administration 
• CI / CD Pipelines 
• IP Call Routing 
• ITIL/IT Service Management certification 
• Agile/SAFe certifications 
• Platform administration certifications.

Apply: If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

Applications close Friday 12th December 2025 

Our commitment to a diverse and inclusive workplace