XFE Manager, Regional Operations (MRO) – Immunology

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We are seeking an individual with a track record of strong leadership, compliant execution, and a winning mindset to join our Immunology Sales Operations team – Dermatology - SOTYKTU. This individual will partner with the Central Region Sales Team and Central Region DALs - Advanced Practice Practitioner Liaison Director and field sales teams on all business-related functions. The selected candidate will have a high level of exposure to senior sales and marketing leadership across our business unit and will be a key member of the sales strategy and operations team. 

This position will report into the Director Sales Strategy and Operations and have a dotted line reporting relationship with the Central Region DAL Director and the Central Region Sales Director.

Even more specifically, the successful candidate will excel at:

• Collaborating with the East Region Sales Team, West Region DALs - Advanced Practice Practitioner Liaison Director on the development and execution of the regional business plans and the business review process.

• Providing recommendations to improve regional sales performance through proactive analysis of region. district and territory performance.  This includes, but is not limited to Business Analytics, Sales Messaging, Strategy and Tactical planning.    
• Leading the planning and execution of the sales communication plan, including the Regional or National meetings, e-mail correspondence, slide deck creation and management, teleconferences, and associated compliance/legal (PReP) review.
• Managing the inquiry/resolution process as needed for the sales and APPL field force (e.g. triaging and following up on Clarity tickets, ad hoc requests from home office and field, tracking People Services and Help Desk Tickets created by the sales/APPL Leadership Team, etc.).   
• Contributing subject matter expertise on all field-based systems (e.g. OneLook Specialty (OLS), Veeva/InterAct, Call Planning Process, e-Roster, HCP Connect, MS Teams, a:Coach, SharePoint, Workday, MyBMS, Survey’s, etc.).
• Tracking the allocation and utilization of resources (e.g. promotional program budgets, marketing materials, etc.) and region adherence to BMS policies and procedures.
• Partnering with the home office operations team and necessary functional areas to troubleshoot regional operational issues (e.g. relevant BMS systems). 
• Assisting with the new hire on-boarding process as it relates to operational, analytical systems and business processes.
• As needed, leads projects to support the brand (e.g. field/tactical component to local professional society meetings, etc.), roll out of new technology and assist with POA planning/other meeting planning opportunities. 
• Working with the Leadership Team to rollout the annual Objectives setting process. 
• Driving a strong culture of development, growth, diversity, inclusion, rewards and recognition.

Qualifications

• 5+ years of pharmaceutical or relevant sales experience.
• Well documented examples of strong leadership, strong compliant execution, and a winning mindset.
• Demonstrated ability to deliver on sales objectives with a track record of strong sales performance.
• Experience with Dermatology/Immunology customer base and market industry knowledge preferred (but not necessary).
• Successful experience working with local sales matrix team to accomplish business objectives.
• Demonstrated experiences partnering with Sales Leadership (e.g. DBMs) to support the execution of approved brand tactics, onboarding of new representatives, and assisting with training sales skills, business planning and product knowledge.
• Ability to impact