German Speaking - Customer Experience Specialist

A. Hatzopoulos S.A. is a leading packaging converter that specializes in flexible packaging, founded in 1931. With operations spanning two production sites in Thessaloniki, Greece, and a global network of sales offices, our exports reach over 30 countries. With a team of more than 450 employees, we invest in people development, foster a culture of collaboration and trust and offer equal opportunities for professional growth.

We're looking for a motivated and communicative German Speaking - Customer Experience Specialist to join our team at A. Hatzopoulos S.A.

In this role you will

• Manage incoming orders and keep track of the production process
• Ensure that all necessary materials are available in order for the orders to be proceeded
• Organize and monitor order shipments until delivery and keep customers updated
• Support Hatzopoulos Sales team
• Answer customer questions adapting to their needs

Requirements

• Fluency in German and English language
• Prior customer service or sales experience will be considered an asset
• Very good knowledge of Greek
• Excellent knowledge of MS Office applications and familiarity with ERP
• Excellent communication, organizational and time management skills
• Flexibility and teamwork

Benefits

• Private health and life insurance plan
• Ticket restaurant card
• Well-being services
• Pension plan
• Annual checkup
• Continuous training
• Dynamic reward system
• Excellent working conditions
• Daily refreshments and snacks
• Corporate activities and events
• Opportunities for career development within a constantly growing business