About the role
<p>&nbsp;</p> <h1>CAPCO POLAND</h1> <p><em>We are looking for a Poland-based candidate. This is hybrid role 1-2 times from Kraków office per month.&nbsp;</em></p> <p>At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management.</p> <h2>ROLE OVERVIEW</h2> <p>We are seeking an experienced <strong>AI Agent Engineer (Power Platform &amp; Copilot Studio)</strong> to join our growing team and support the development of AI-driven automation solutions across enterprise business processes.</p> <p>This role requires strong hands-on experience with <strong>Microsoft Power Platform</strong>, particularly <strong>Copilot Studio</strong>, alongside a solid understanding of Generative AI concepts and conversational AI development. You will be responsible for designing, developing, and deploying intelligent AI agents that improve operational efficiency, enhance user experiences, and drive business value.</p> <p>Working in an Agile environment, you will collaborate closely with business stakeholders, product owners, and technology teams to deliver scalable, secure, and high-quality AI solutions aligned with best practices and governance standards.</p> <h2>KEY RESPONSIBILITIES</h2> <h3>AI Agent Development</h3> <ul> <li> <p>Design, develop, and deploy AI agents and automation solutions to support business process optimization.</p> </li> <li> <p>Build and maintain conversational AI solutions using <strong>Microsoft Copilot Studio</strong> and the wider <strong>Power Platform</strong> ecosystem.</p> </li> <li> <p>Design effective conversational flows and user experiences.</p> </li> <li> <p>Integrate AI solutions with enterprise applications, APIs, and business processes.</p> </li> <li> <p>Implement monitoring, analytics, and continuous improvements to enhance solution performance and adoption.</p> </li> </ul> <h3>Solution Delivery</h3> <ul> <li> <p>Collaborate with business and technology stakeholders to gather requirements and define solution designs.</p> </li> <li> <p>Translate business needs into scalable and maintainable AI-powered solutions.</p> </li> <li> <p>Ensure solutions follow software development best practices, including documentation, testing, and code quality standards.</p> </li> <li> <p>Support deployment, maintenance, and enhancement of existing solutions.</p> </li> &