Senior Contract Manager - Remote

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT®️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on proprietary signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT®️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar's corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA.

Job Type

Remote

Job Summary

The Senior Contract Manager is responsible for leading the end-to-end commercial contracting process in support of new customer development and existing account amendments. This role serves as a strategic partner to Sales, Legal, Finance, Compliance, and Information Systems to ensure customer agreements are executed efficiently, accurately, and in alignment with internal policies and regulatory requirements.
In addition to managing day-to-day contracting workflows, this position will play a critical role in driving process improvements, enabling scalable amendment functionality, and maintaining contract integrity across Salesforce and related contract management systems.

Essential Functions

• Provide leadership and oversight to Contract Management staff, including direct supervision, performance management, and development of team members supporting commercial contracting workflows

• Partner with Strategic Account Team and additional Commercial Teams as needed

• Lead development, review, and execution of enterprise-level customer agreements

• Own amendment workflows including product updates, pricing adjustments, and term changes across multi-location agreements

• Ensure alignment of amended agreements across all remaining future opportunities tied to an active agreement term

• Maintain contract integrity across Salesforce and related contract management systems

• Enable agreement alignment to support accurate forecasting, billing, and revenue recognition processes

• Serve as liaison to Legal, Compliance, Finance, and IT Risk Management Teams

• Provide guidance to Commercial stakeholders on contracting processes and amendment best practices

• Present contract information and process recommendations to relevant stakeholders and commercial leadership

• Identify workflow gaps in amendment or renewal processes and collaborate cross-functionally to implement scalable solutions

• Support CPT contract standardization and migration to updated agreement versions

• Demonstrate strong project management skills and leadership in process improvement initiatives

• Partner directly with customers onsite and remotely, as needed, to support complex agreement development, amendment alignment, and resolution of contracting-related barriers to commercial execution

Required/Preferred Education and Experience

• Bachelor’s degree in Business Administration, Healthcare Administration, Legal Studies, or related field

• 5 + years of experience supporting commercial contracting, legal review, or enterprise customer agreement development

• Medical Device/Health Care experience strongly preferred.

Knowledge, Skills and Abilities

• Salesforce software experience

• Experience supporting contract lifecycle management processes

• Experience with legal, contract review, or paralegal-type responsibilities

• Strong Microsoft Office Skills (Word, Excel, Outlook)

• Exceptional attention to detail with the ability to manage multiple agreements and amendments simultaneously

• Excellent verbal, written, and communication skills

• Strong organizational & time management skills

• Self-starter with the ability to work independently with little direction, while collaborating cross-functionally

• Must have excellent follow-up and follow through qualities, taking ownership & accountability