Audio Visual Field Engineer (Buffalo)

Inter Technologies Corporation (ITC) provides expert audio-visual integration services.  Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list!

CHALLENGES OF THIS POSITION (AND WHY IT’S NOT FOR EVERYONE)

This role isn’t your average AV position—it’s for someone who thrives under pressure and is committed to creating exceptional outcomes. Here’s what you need to know:

● Evolving Landscape: The AV industry is constantly changing, and ITC is at the forefront. We’re building

solutions that don’t yet exist, and you’ll help pave the way.

● Demanding Standards: Excellence is our baseline. You’ll receive constructive feedback regularly as we push for top-tier results.

● Dynamic Environment: Expect unique challenges. From client sites to international installations, flexibility and a positive mindset are key.

● High Visibility: Your work is public-facing, representing ITC to global clients. Professionalism and precision are a must.

This role demands a “whatever-it-takes” attitude. If you’re not ready to think on your feet and solve problems creatively, this might not be the role for you.

EXPECTATIONS FOR SUCCESS

The ideal candidate embodies these traits:

● High Energy: You bring enthusiasm and focus to every project.

● Problem Solver: Spot challenges, craft solutions, and act fast.

● Self-Starter: Take initiative, seek opportunities to jump in.

● Optimistic and Positive: See challenges as opportunities.

● Collaborative Spirit: Work seamlessly across departments.

● Thick Skin: Take feedback as an opportunity to grow.

● Attention to Detail: Flawless execution matters in AV integration.

● Commitment to Excellence: Continuously improve your craft and push industry boundaries.

● “Figure It Out” Mentality: Adapt, innovate, and execute with precision.

● Servant Leadership: Help your team shine.

Title: Field AV Engineer

Department: Operations

Reports To: Vice President of Customer Success

Position purpose and objective:

This position is responsible and accountable for directing, installing, programming, commissioning and trouble-shooting the electronic, hardware, and wiring components of audio-visual systems according to company standards.  This position reports to the Vice President of Customer Success and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program.  As an operational member of a dynamic audio-visual integration operation, the Field AV Engineer will be responsible for loading AV Control Code, GUI, and DSP configurations. After installation is complete, travel to customers’ sites is required to configure devices, load control code, test and commission and close-out projects in compliance with the company’s policies and procedures, including quality, safety, environmental, and business practices.

Key Responsibilities – Responsibilities include but are not limited to the following. Additional responsibilities are expected to be performed as assigned.

1. System Installation & Integration

• Install, terminate, and test AV cabling, including fiber optics, HDMI, Cat6, and speaker wiring.
• Mount and configure projectors, displays, video walls, microphones, speakers, and AV control systems.
• Integrate and program AV control systems (Crestron, Extron, AMX, QSC, etc.).
• Ensure equipment is installed per project documentation, including signal flow diagrams and system schematics.
• Collaborate with network engineers to integrate AV equipment with IT infrastructure.

2. Testing & Troubleshooting

• Perform system