Senior Program Manager-Business Intelligence

Salary range is $80k to $175k, with a midpoint of $125k.  New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12-16 weeks of parental leave for new parents.
• Pet Insurance discount.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

This posting will be used to fill multiple positions.

GENERAL PURPOSE:  

The Senior Program Manager - Business Intelligence oversees implementation of the Operations Department’s business intelligence program and supports the rollout of business intelligence efforts agency-wide. This position requires a strategic approach to program implementation including workplan development and oversight, resource management, and relationship-building with senior-level management. The position requires specialized technical, administrative, collaboration, and communication skills, as well as general project management knowledge. The position requires the ability to exercise independent judgment, initiative, and decision making within defined guidelines. This position serves as a liaison between Sound Transit’s Business Intelligence Program and Operations Divisions as well as Sound Transit Agency Departments and business partners, as required. This position will perform work under direction of the Deputy Director - Business Intelligence.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Develops, refines, implements, and manages a functional Monthly Business Review program for each of the five overarching business units within the Operations Department.
• Manages the creation of Business Intelligence Reports and develops analytics to build the agency Business Intelligence program. This includes collaborating with business units, recommending requirements, doing user testing, ensuring data accuracy, and making sure the reports are providing the necessary information in a way that can be easily digested by folks with less data experience.
• Devises a strategic approach to implementing the next evolution of the business intelligence program by: building relationships with senior-level staff; aligning metrics to key agency, departmental and divisional priorities; finding, developing, and utilizing staff and other agency resources; and developing work plans for and overseeing the progress of the sections’ individual contributors.
• Develops processes for business intelligence reports, data source mapping, and action items that result from review of the business intelligence reports.
• Identifies and builds useful data sources and data streams throughout the agency. Gathers and documents data and data processes  for use in performance management.
• Organizes, leads, and participates in industry peer exchanges.
• Recommends requirements, processes, and procedures to foster the implementation of business intelligence and data go