East Division Quality & Risk Manager

Job Description

 

Join Kleinfelder and be part of the East Division Leadership Team!

Are you a dynamic and forward-thinking leader ready to make an impact? Kleinfelder’s East Division is looking for a visionary leader to join our team of approximately 1,200 professionals as the Division’s Quality and Risk Manager. The professionals in the East Division offer a wide range of services, including civil and structural design, geotechnical engineering, surveying, construction observation/materials testing, and construction management.  We work with a diverse range of clients in both the private and public markets, including energy companies, state and local transportation and water agencies, and retail/manufacturing clients. Our Divisional team is supported by our national network of over 3,000 professionals who help deliver our most exciting and technically challenging projects.

 

 

Why Join Us?

• Be a Leader: Take on a pivotal role in shaping the future of our East Division operations.
• Collaborate and Grow: Work with a dedicated Division Leadership Team to develop and deliver quality and risk management that supports Area and Project Managers delivering a business plan centered around growth.
• Innovative Environment: Be part of a company that values innovation and encourages creative solutions.
• Work-Life Balance: Enjoy a healthy work-life balance with flexible working arrangements.
• Career Development: Access opportunities for continuous learning and professional growth.

 

Team Culture at Kleinfelder:

At Kleinfelder, we believe in fostering a collaborative and inclusive environment where every team member feels valued and empowered. Our team culture is built on the following principles:

• Accountability: We hold ourselves accountable for our actions and decisions, ensuring that we meet our commitments and deliver high-quality results.
• Integrity: We conduct our business with the highest ethical standards, maintaining honesty and transparency in all our interactions.
• Respect & Inclusion: We value diversity and inclusion, creating a workplace where everyone feels respected and included.
• Teamwork: We believe in the power of collaboration and teamwork, working together to achieve our common goals.
• Safety: We prioritize the safety and well-being of our employees, clients, and communities, ensuring a safe working environment for all.
• Quality: We deliver excellence in every project by upholding high standards, continuous improvement, and a commitment to client satisfaction.

 

Key Responsibilities:

• Continuously support, develop, and improve Project Managers in the Division and confirm they have the tools, knowledge and skills to consistently meet client and company expectations for quality, risk management, and profitability.
• Steward timely completion of Kleinfelder Project Manager Qualification System for newly hired (provisional) PMs, with a goal of having >90% of all provisional PMs fully Qualified within 1-year of starting to manage Kleinfelder projects.
• Develop, update, and/or deliver training and presentations on Kleinfelder quality & risk management processes and procedures to Division Area and Project Managers.
• Conduct project or portfolio reviews and audits to determine/measure quality & risk management compliance and understanding by AMs and PMs. Steward the creation of Performance Improvement Plans, as necessary, for underperforming PMs
• Track and support resolution of Division Legal/claims issues.
• Lead or participate in quality and risk (financial) Loss and Near Loss Investigations and cascade learnings across the Division and Company (e.g., Quality Flash)
• Attend and participate in company Divisional Quality Manager meetings, PM Community of Practice meetings, and serve on the PM CoP Service Line Leadership Team.

 

Education/Certification:

• Bachelor’s degree in Engineering, Geology, Environmental Science, or a related field required. Master’s/MBA degree or equivalent preferred.
• PMP or Kleinfelder PMQS Qualified PM – preferred

Experience:

• 9 – 12 years of related experience, 6 – 7 years project management experience and knowledge of applicable laws and regulations required. 5 – 6 years supervisory/management experience required
• Experience as a Project, Portfolio, or Program Manager in an engineering consulting firm or related professional business.
• Experience