Jobs and Careers
LA
Lead IT Technician
LatitudeUnited Statesfull_timeVerifiedPosted 11 Sept 2025
About the role
Job Title: Lead IT TechnicianLocation: Frederick MD
About the Role We’re looking for a motivated Lead IT Technician to provide on-site support for client environments across Frederick Maryland. This is a great opportunity for someone with 1–2+ years of technical support experience who’s ready to take the next step while continuing to grow their skills.
What You’ll DoDeploy, support, and troubleshoot multi-factor authentication (MFA) for end users, primarily on mobile devicesWork with Microsoft or Cisco Duo (experience preferred) and other MFA solutionsProvide Tier 1–2 support for laptops, tablets, and other end-user technology
What We’re Looking For1–2 years of IT support/helpdesk experience, including MFA deployment at the user levelFamiliarity with Cisco Duo or similar MFA toolsStrong customer-service and communication skillsClean driving record and dependable vehicle (required for site visits)Ability to pass a background check
Why Join UsGrow your technical skills while working with a supportive teamHands-on experience with enterprise-grade security toolsOpportunity to work directly with end users and make an immediate impact
About the Role We’re looking for a motivated Lead IT Technician to provide on-site support for client environments across Frederick Maryland. This is a great opportunity for someone with 1–2+ years of technical support experience who’s ready to take the next step while continuing to grow their skills.
What You’ll DoDeploy, support, and troubleshoot multi-factor authentication (MFA) for end users, primarily on mobile devicesWork with Microsoft or Cisco Duo (experience preferred) and other MFA solutionsProvide Tier 1–2 support for laptops, tablets, and other end-user technology
What We’re Looking For1–2 years of IT support/helpdesk experience, including MFA deployment at the user levelFamiliarity with Cisco Duo or similar MFA toolsStrong customer-service and communication skillsClean driving record and dependable vehicle (required for site visits)Ability to pass a background check
Why Join UsGrow your technical skills while working with a supportive teamHands-on experience with enterprise-grade security toolsOpportunity to work directly with end users and make an immediate impact
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