Group Logistics Manager I

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Job Description:

Summary
The Group Manager Logistics I manages the overall financial, operational and employee aspects of multiple accounts. This individual is responsible for the profitable retention and growth of business within his/her span of control (multiple accounts), while ensuring that financial, employee, safety and customer satisfaction goals are met.

Essential Functions

• Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback. disciplinary actions. Warning Documentation (performance/disciplinary reviews). Performance Improvement Plans for CLS. Identify situations that needs to be elevated to the director.

• Developing direct and indirect reports. Relevant HR Skills Training information. Providing on-going employee feedback. Conducting quality and effective selection of qualified personnel. Maintaining corrective staffing levels to avoid unnecessary use of outside labor.

• Creating location processes and maintaining SCLM. Cross-training of CLS and CLC.

• Customer satisfaction/problem resolution. Review of KPI tracking and improvement. Ensure that all staff is trained in Transportation/Distribution Management.

• Improve employee retention. Reduce number of accidents against previous year. Ensure that unnecessary overtime is reviewed and reduced. Collision/Team Safety Reporting follow up with LM. Supervisor First Report of Injury reporting follow up with LM.

• Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS. Conduct on-going self-audits of location processes and individual accountabilities.

• SOX invoice reconciliation to FFM designee (if highest level at account). SOX revenue recognition preparation FFM designee (if highest level at account). Invoice to customer.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Demonstrated project management and facilitation skills

• Strong oral and written communications skills

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to work independently and as a member of a team

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detailed oriented with excellent follow-up practices

• Knowledge of truck brokerage advanced preferred

• RD/Logistics/Transportation industry advanced required

• Ryder Safety Programs advanced required

• Ryder Financial Reporting and accounting procedures (Walker) intermediate required

• Basic PC skills (Microsoft Office) intermediate required

• RD2000 computer system advanced required

• Ryder products & services advanced required

• Ryder sales process advanced required

• Ryder pricing models advanced required

Qualifications

• Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required

• Master's degree in related field preferred

• Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required

• Five (5) years or more managing, leading and developing direct reports preferred

• Five (5) years or more managing large multi-level teams required

• Three (3) years or more demonstrated experience in developing and implementing complete logistics solutions and project management skills required

• Three (3) years or more prior experience in leading teams in a LEAN work environment preferred

• Three (3) years or more Profit & Loss responsibility preferred

• One (1) year or more customer interaction required

• One (1) year or more managing customer KPIs required

• Some sales experience preferred

• Some multi-client experience preferred

• Knowledge of truck brokerage advanced preferred

• RD/Logistics/Transportation industry. advanced required

• Ryder Safety Programs advanced required

• Ryder Financial Reporting and accounting procedures (Walker) intermediate required