AVP Bilingual Security & Derivatives Sr Analyst - Issuer Services Ops Team Lead – Hybrid

The Security & Derivatives Sr Analyst is an intermediate level position responsible for leading a team and processing transactions originating from trust agreements, trading desks and branch offices in coordination with the Operations - Services team. The overall objective of this role is to lead the Team to facilitate the clearance, settlement and investigation of client securities and derivatives transactions.

Facts:

• Issuer Services Ops Tampa Hub perform the contractual obligation activities for more than 360 contracts for the following countries: Panama, Colombia, Peru, Brazil and Argentina. 
• Our business handles a wide variety of types of contracts. No contract is the same; all are tailor made, according to the needs of the clients.
• Each Latin America Country has their own regulations that the candidates must to understand, has a comprehensive knowledge, and be aware of each change of the regulation.
• The candidate must have good skills in learning the different systems depending on the country that will be under his/her responsibility.
• Keep in mind that the candidate will have a short learning curve, due to the complex and dynamic nature of the business. Therefore, the candidate must be aware of this challenge.
• The candidate have to have the ability to work (monitoring) closely with the team in order to ensure that all the process and activities have dully executed without error and losses.  He / she is responsible of the correct execution of the process on the daily basis.

General Description:

• Independently administer and manage LATAM Agency & Trust Operational Payment activities end - to – end, including the process coordination with internal areas.
• Responsible to ensure the correct execution of payment / transfers for Agency & Trust area if complying with A&T agreements signed by the parties thought Citi Platforms.
• Responsible for Start of Day and End of Day procedures for the Payment & Settlement area, (i.e wire system including starting or stopping various programs and connections).
• Responsible to alternate start times based on department business needs for start of day and end of day processing.
• Support Front & Middle Office, as well as, internal areas related to client demands or internal process for Issuer Services Ops Tampa Hub.
• Responsible to provide accurate metrics and implement controls related to all activities performed as defined by internal Policies.
• Lead the different projects related to Issuer Services business in order to improve process and reduce risk and manual intervention.
• Supervises others, including coaching, scheduling, training, and delivering performance evaluations.
• Work on holidays and at different time - zones in order to provide the proper services for Issuer Services Ops

Day-to day responsibilities

• Responsible to understand the disbursement of funds workflow for the Issuer Services Business.
• Responsible to analyze larger outgoing wire requests to determine if they are in strict compliance with policies and procedures and ensure all required protocols have been followed and documented appropriately.
• Responsible to Analyze and approve the information of the instructions received by the client in the payment system, in order to make the distributions of funds (domestic transfers, Checks, International transfers, book to book) in accordance with the Agency & Trust contracts.
• Responsible to ensure transactions are captured and approved within required timeframe.
• Responsible to monitor live transactions within multiple payment processing applications, follows standard policies and procedures to address exceptions. Escalates appropriately when faced with an unresolved exception or impactful issue.
• Responsible to approve control log on a daily basis, in order to assurance that all instructions received were performed.
• Responsible to present management reports
• Responsible to analyze and approve metrics and its controls related to all activities performed as defined by bank Policies or internal decision.
• Supervise the performance of end-of-day reconciliations of the Payment & Settlement process
• Own, identify and recommend new procedural enhancements to improve efficiency.
• On a daily basis, review and approve the activities performed during the day through the operational checklist of the area.
• Lead internal Projects related to Agency & Trust business.
• Support LATAM Agency & Trust Operational activities end - to - end, including the process of coordinating with other teams based on a different country.
• Responsible to have the procedures, instructions, manuals and checklist of the area updated
• Be aware of the emails received fr