Personal Loans Inbound Sales

Discover. A brighter future.

We offer 100% remote, combo, or on site - it’s your choice!

And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a monthly internet reimbursement of $60.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic!
Our next class starts in January of 2024.
 

We’ve got you covered! We are currently hiring for the following shift:

•   12:30 PM - 1:30 PM EST (OH, DE, PA, NJ & MD)
•   10:30 AM - 11:30 AM MST (AZ, UT)

Note: Shifts are Monday - Friday with weekends as assigned

What You’ll Do 

• Handles communication with customers and performs a variety of functions focused on completing applications for applicants.

• Proactively sells the loan to the customer along with other benefits. Ensures that all portions of the application are accurate to help identify and then eliminate potential risks for the business.

• Helps drive applications to completion to increase receivables.

• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

• If working from home, you will need a quiet workspace so you can focus on our customers. You’ll also need a minimum of 100 MBPS download/10 MBPS upload speed from your internet provider. A wired connection is required.  

• We’ll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and an amazing new hire training experience. You’ll also have the best coaches to help you deliver the best service! 

How You’ll Do It 

• Communicate with customers on loan acquisition calls.

• Provides customers with consultative sales-based conversations. Sells the features and the benefits of the loan.  

• Facilitates components of the credit application process including but not limited to: identity verification, judgmental review, negotiation of loan terms, applicant agreement of loan offer, and completion of the loan application. 

​

Qualifications You’ll Need 

The Basics 

• High school diploma or GED 

• 2+ years Customer Service, Sales, or related experience 

Bonus Points If You Have 

• 2+ years of experience in sales 

#INDDFS

#ZRDFS

#Remote

#BI-Remote

A credit screening may be required for some roles within Discover Home Lending.

Application Deadline:

The application window for this position is anticipated to close on Dec-10-2023. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $17.50 to $24.19. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at MyDiscoverBenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a cu