Director, Patient Copay & Affordability Capabilities - US Remote

Career Category

Value and Access

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Director, Patient Access & Affordability (US Remote)

What you will do

Let’s do this. Let’s change the world! The Director, Patient Access & Affordability Capabilities leads the team responsible for managing the design, implementation and ongoing operations of Amgen’s co-pay programs. This team also develops new solutions to address patient access and affordability needs. It is part of the Patient Access and Reimbursement team and reports to an Executive Director of Patient Access and Reimbursement (PAR).

Key Responsibilities:

• Lead development and execution of Amgen patient affordability strategies in alignment with brand strategic imperatives and financial goals

• Manage the design, implementation and ongoing operations of all affordability programs (most notably co-pay but inclusive of coupons, evoucher, cash pay etc) finding opportunities for program enhancements and optimization, based on performance and operational metrics

• Conduct periodic copay and financial assistance market landscape and competitor benchmark assessments

• Proactive partnership with Brand team to ensure clarity on performance, progress and opportunities related to affordability programs given P/L impact of programs

• Partner with legal, compliance and safety on Patient Support Program review and approval

• Partner closely with Value & Access Insights and Analytics and Finance to support financial planning cycle

• Keep abreast of ever-changing market dynamics and industry trends for pharmacy and medical benefit products to evolve co-pay programs and other patient affordability solutions as needed

• Collaborate with Data & Insights to ensure consistent data management and reporting across programs

• Track and report key operational metrics, program performance metrics and financials to key partners

• Oversee team budget management and vendor relationships

• Manage resolution of customer issues

• Collaborate with PAR channel partners, marketing and sales to ensure pull through of Patient Affordability solutions

• Establish and maintain relationships with cross-functional partners including but not limited to: Value & Access, Marketing, Sales, Legal, Regulatory, Compliance, Data & Analytics

• Lead and develop direct reports, also implementing training/career development opportunities for team

• Build strong culture & embody ONE team approach across Patient Access & Reimbursement, Value & Access, Brand team and cross-functional partners

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The strategic leader we seek is a collaborative partner with these qualifications.

Basic Qualifications:

Doctorate degree and 4 years of marketing, sales management and/or payer experience

Or

Master’s degree and 7 years of marketing, sales management and/or payer experience,

Or

Bachelor’s degree and 9 years of marketing, sales management and/or payer experience

Preferred Qualifications:

• 5+ years of experience in the pharmaceutical or healthcare industries with experience in patient support, market access, marketing or related commercial function

• Copay Industry Knowledge & Experience – working knowledge of copay design, implementation and operations, understanding of available copay solutions, best practices and evolving market dynamics

• Customer centric – Ability to solution with the customer and patient experience in mind

• Anticipatory – Forward looking, ability to plan ahead

• Working knowledge of the compliance and regulatory environment for