Medical Receptionist

Job DetailsLevel: ExperiencedJob Location: Hyannis MA - Hyannis, MA 02601Position Type: Full TimeEducation Level: High SchoolSalary Range: $20.00 - $23.00 HourlyTravel Percentage: NoneJob Category: Health Care
$1,200 Sign On Bonus!

About CleanSlate:

Join us at CleanSlate Centers, where your work transcends typical healthcare by profoundly impacting lives and restoring communities. As a national leader in innovative addiction treatment, you’ll be part of a pioneering team dedicated to breaking the chains of addiction and offering renewed hope to thousands. Now more than ever, your role is essential in creating a welcoming, efficient, and compassionate experience for every patient. Step into a career with purpose—where each day, your support helps change lives.

What You’ll Do:

As a Medical Receptionist, you’ll be the first point of contact for patients and visitors—setting the tone for a positive care experience. You’ll manage front desk operations, patient check-ins, and scheduling, playing a key role in our day-to-day flow and operational success.

Key Responsibilities:

Greet patients with warmth, compassion, and professionalism


Confirm and update insurance and demographic details at each visit


Schedule and coordinate provider appointments, adjusting as needed


Assist patients who missed appointments to encourage treatment continuity


Handle prior authorizations and explain patient financial responsibilities


Distribute, verify, and scan forms, including handbooks and intake documents


Collect co-pays and process payments; set up payment plans when needed


Maintain a clean, organized front office and uphold patient confidentiality


Provide courteous, effective communication by phone and in person


Participate in team huddles and contribute to a supportive work environment

What We’re Looking For:

High School Diploma required; Associate degree preferred


1+ year of experience in a fast-paced medical office required


Customer service and/or healthcare experience strongly preferred


Proficient with EMRs, Microsoft Office, and phone systems


Strong communication, attention to detail, and organizational skills


Compassionate mindset and a desire to support patients in recovery

Why CleanSlate?

Monday–Friday schedule 


$1,200 Sign On Bonus!


Generous PTO, floating holiday, and paid company holidays


Medical, dental, and vision benefits + 401(k) with company match


Company-paid life and disability insurance


Be part of a mission-driven team making a real impact

Ready to greet your next opportunity with purpose? Apply now and grow with CleanSlate Centers.

Qualifications